CurtarraReviews of curtarra.com

Response from CurtarraJun 24, 2026

Dear Chris, We are sincerely sorry to hear that your experience did not live up to your expectations, and we deeply apologize for the frustration this has caused. We understand how disappointing it is when a custom design does not hang or drape exactly the way you envisioned in your home. Our team member, George, has been reviewing your case history to find a path forward for you. We would love to personally assist you in utilizing this issue to get the exact look you wanted. Warmly, The Curtarra Team

Response from CurtarraJun 24, 2026

Dear Christine, Thank you so much for trusting Curtarra with your home and for taking the time to share such a wonderfully detailed review. Reading about your experience is an absolute delight for our entire team. We understand that investing in custom, artisan-crafted drapery is a significant decision. That is why we are fully committed to our philosophy of "Custom Made Easy"—ensuring our design support and live chat teams are there to provide precise guidance and thoughtful suggestions every single step of the way. Your choice of the Sabrina heavyweight linen curtains in dove white with a classic double pleat sounds absolutely magnificent. Heavyweight linen possesses a beautiful, natural structure, and when paired with a tailored double pleat, it creates an incredibly elegant, sophisticated drape. We are thrilled to hear that they have elevated your living room exactly as you envisioned and have truly been a "game changer" for your space. Welcome to the Curtarra family! Feel free to contact us if you ever need assistance with future design projects. Warmly, The Curtarra Team

Response from CurtarraJun 29, 2026

Dear Jordan: We are deeply sorry to learn that your second order of Roman blinds had an unpleasant experience. We sincerely apologize for the communication breakdown and the inconvenience it caused you. We fully understand how important perfectly functioning blackout blinds are to you—especially during your baby's naps and bedtime, as they form an indispensable backdrop in your daily parenting routine. Furthermore, we understand that creating a completely dark environment for the nursery is crucial. We have checked with our support team and learned that a customer is currently in contact with you to resolve this issue. We hope everything goes well. Sincerely, The Curtarra Team

Response from CurtarraJun 17, 2026

Dear Grant, What an incredible project! Thank you so much for choosing Curtarra to be a part of your bespoke home theater build, and for sharing your detailed experience with us. Designing for acoustic control requires substantial coverage, and scaling up to grand 10ft and 17ft dimensions demands absolute precision. We are overjoyed that our tailoring team hit the mark perfectly, delivering flawless fabric quality for such a significant investment. Your choice of the classic pinch pleat style is perfect for creating those deep, beautiful folds that maximize both visual luxury and sound absorption. We are glad our transparent return policy and rigorous quality control gave you peace of mind. Welcome to the Curtarra family! Warmly, The Curtarra Team

Response from CurtarraJun 17, 2026

Dear Vickie, Thank you so much for the wonderful 5-star rating! We are absolutely delighted to hear how much you love your May Vine Leaf curtains. Outfitting your windows with five panels is a beautiful investment in your home's aesthetic, and we are thrilled that the design has brought you so much joy. Thank you for trusting Curtarra with your space. Warmly, The Curtarra Team

Response from CurtarraJun 17, 2026

Dear Jan, Thank you for sharing your experience and for the wonderful 5-star review! We are so glad to hear that your custom curtains arrived perfectly and exactly as you envisioned. We completely understand that ordering custom window treatments can feel a bit daunting, and making an accidental measurement slip happens to the best of us! Ensuring a Worry-Free Purchase is a core priority for us, which is why our customer service team is always poised to step in, adjust details, and make things right before production begins. Thank you for trusting us with your home, and welcome to the Curtarra family! Warmly, The Curtarra Team

Response from CurtarraJun 11, 2026

Dear Dr. Gargiulo, Thank you so much for sharing your experience with us! We are thrilled to hear that your custom window treatments met your expectations, and even more delighted that our customer support team made such a positive impression. At Curtarra, we want the journey to beautiful windows to be entirely worry-free. We know that installation can sometimes throw a small curveball, so our team is always ready to step in with clear, helpful guidance to ensure a perfect setup. Thank you for your support, and welcome to the Curtarra family! Warmly, The Curtarra Team

Response from CurtarraJun 11, 2026

Dear P. Laine Blasch, Thank you for taking the time to leave such a wonderful review! We are so glad to hear that you love your new drapes and sheers. We take great pride in our 'Artisanal Quality,' sourcing premium materials and relying on precise craftsmanship to ensure every panel looks absolutely beautiful on your windows. Knowing that we achieved a five-star standard for both our custom products and our customer service means the world to us. Thank you for your high recommendation! Best regards, The Curtarra Team