CurtarraReviews of curtarra.com

I LOVE the curtains and how easy the website is to customize the sizing. But above all else, the customer service is amongst the best I have had experience with. I made not one, but two sizing mistakes with curtains that I ordered from them and they were extremely accommodating and refunded my original curtains after I purchased the correct size with no issue at all. They are kind and responsive as well. That is great customer service, if you ask me.

The entire process was great! They noticed the size of one of the panels was not correct and contacted me to verify before just sending what I ordered. The drapes are PERFECT both in color and workmanship! I appreciate them following up on my mistake, which would have cost me more!

I recently embarked on a project to find the perfect drapes for my two large windows, complementing the high ceilings and distinct design of my space. With a desire for a two-tone, dual-textured design and remote-controlled trails, the investment was significant, and venturing into online ordering for such a bespoke request felt like a gamble. However, from the initial interactions with Cheryl, my uncertainties began to fade. Her professionalism, insightful suggestions, and meticulous attention to detail were nothing short of exemplary. Upon placing the order, the company went above and beyond by opting for express shipping at no additional charge, aligning with the schedule of my contractors who needed a scaffold ladder for the installation. Although there was a minor hiccup where one of the automatic rails malfunctioned, the response was swift and seamless. They promptly sent a replacement and graciously covered the additional fee incurred for the installer's troubleshooting and return visit. The entire experience was nothing short of exceptional. The dedication to customer satisfaction and quality of service has not only won my loyalty, but I've also been heartily recommending them to all my acquaintances. I will undoubtedly be returning for any future drapery needs, and my splendid new drapes are a testament to their craftsmanship and dedication to excellence.

Could not be happier with the quality and the service. I was nervous ordering on line, but staff was patient and helpful. I will order again.

Easy, pleasant, and a very professional transaction: I have ordered custom sheer curtains for my mom's large outdoor patio (grommets on top and bottom, very hard to find but so practical in windy climates); I received immediate confirmation emails (order and shipping notifications), the representative was quick answer my question about shipping time estimate, and I have received exactly what I ordered very quickly. The quality of my curtains is great. Price can't be beat. I am very happy with my experience and will use this company in the future for sure.

i bought these curtains some time ago towards the beginning of the year and hadnt gotten to putting them up until this past week and though my measurements were precise i decided to get the same ones again so i could open them down the middle rather than from one side to another . all n all, i loved them they block out all light and are made beautifully . i love sleeping . and personally it staying dark in my room was always my dream .

We are really pleased with our purchase. I was a little nervous about buying curtains/drapes on-line, without ordering a fabric sample, but, we needed it ASAP. The quality of the fabric was as nice or nicer than decorator fabric I looked at and at a far better price. The room darkening liner was also top quality. The sheers are also nice, but I think if I’d had the chance to wash them, they would hang better - I will do that eventually. The curtain/drape is Serena Beige, with a room darkening liner, and the sheers were Lilith White, both with 2” grommets. The directions on how to measure and order were great. You really do need to add twice the fabric so that they drape/fold and hang nicely. They came very quickly considering, the size of what we ordered, and they were perfect. The workmanship is beautiful. The only advice I would offer is that if your window treatments are heavy, ours are very heavy, look for a company that makes truly heavy duty wall brackets. Regular brackets are fine for lighter weight window treatments. Another thing is to remember if you order curtains with grommets is that they slide so you cannot put brackets anywhere except the center and ends of the curtain rods. Until our heavy duty brackets arrive we doubled up in the center bracket and it works well.

Curturra was a great value and the curtains are beautiful. The customer service agent helped me measure and design my extra long curtains so that I could stack them away from my beautiful new windows and leave my view unobscured. So glad that I invested in lining them. All questions were answered before, during and after delivery.