CurologyReviews of curology.com

After receiving the first trial, I ordered the recommended product. Curology Took my money, send me a USPS tracking which forever said “packing on it way”. I never received any product and it’s impossible to get help. The online consultant sent generic verbiage for me to check wirh USPS, which said they have not received package from shipper. When I contacted, Curology automatic agent is a joke. I don’t have time so I gave up and lost my $59 or something . Now that I’m writing this review it make me want to go dispute with my credit card company. It’s been a few months now but still make me upset that there is not an actual person to help a customer. Lesson learn for me. Much easier to go see a dermatologist in person so do yourself a favor, do not order from this company

My package was mis-delivered (USPS) and in less than 24 hours the situation was handled. Excellent service is probably my number one reason for keeping the subscription.

Their customer service representatives are the best! Amy was always so swift in responding and resolving any issues - thanks!

Stassie Helped a lot with cancelling my subscription!

Curology claims they’ll send a product every 60 days and check in to see how it’s working beforehand, as they send a fake prescription. Instead, they ship it 30 days early without warning. When you cancel, they dangle a $25 discount. When you reach out to tell them that you don’t want it, they’ll ship AFTERWARDS. I will never buy another Curology product, and I plan to flood the internet with honest reviews about their shady practices. Their responses to complaints only prove they don’t care, and they’d seem more ethical if they just stayed silent. At this point, they might as well replace their response team with AI, because they’re wasting money on responses that make them look worse. I know 4 people that were waiting to order to see how my experience went, and they are all boycotting the company entirely.

The woman I spoke to was incredibly kind and quick to respond. She got my problem sorted immediately. Perfect customer service, I could not have asked for anything better.

It was a nice easy fix :)

Stassie was wonderful ❤️ she was super helpful and solved the problem within a minute, we need more customer service representative like her. Thanks a bunch ❤️