CURLSMITHReviews of curlsmith.com

Great product and arrived quickly

Very responsive from order to delivery. Curlsmith products are always well wrapped to avoid any accidents in transit. I'm very pleased with the Frizx Control Duo Conditionet which I use every few weeks to deep condition.

Curlsmith products are the best ever hair products. I have straight hair and it's never looked better. Customer service is excellent. There are often special offers and free gifts too. Absolutely superb in every way. Cruelty free too which is essential for me💚💚

Love the products but yall really removed the Bible verses? come on now the bible verses made me glad to buy products that finally represent God there’s no way it made people that angry

I am 60 years old and finally embraced my curls about 10 years ago. I have a closet full of products. I decided to give Curlsmith a go and I am so happy I did. The line that works perfectly for me is the Volumize line and the Hydro Jelly gel. I have been committed to them for over a year now. I mistakenly bought the 2 in1 Conditioning Cleanser Co-wash and tried it for the first time and it is amazing!!! I love it!

I have been searching and trying hair products for 30 years, I have finally found my perfect combination. I wish my hair had always been this easy and great looking (it’s not just me that thinks so, I get compliments all the time). Always great service, I feel confident with every purchase. Many friends have become customers and my son now has the perfect products for his curly fringe.

Im in my 60's and spent years looking for a curly hair product. I found what I needed and was looking for with the Curl Smith products.

Updated February 25. After persistent efforts, Curlsmith agreed to replace the undelivered product. I received the package today. I appreciate them finally taking responsibility. This was my first time ordering from Curlsmith, and unfortunately it has been an extremely disappointing experience. I received an email stating my order was delivered, but there was no package at my address. I immediately contacted Curlsmith and was told to check with neighbors and family, which I did. No one had the package. I then contacted UPS, who confirmed using geotag tracking that the package was delivered to the wrong address. UPS informed me that because it was their error, Curlsmith must open a delivery dispute as the vendor. I relayed this information to Curlsmith, completed the authorization form they sent, and waited. After 12 days with no update, I followed up and was once again told to check with neighbors and family—despite this already being done and clearly communicated multiple times. As of today, I am without the product I paid for and without a refund. The carrier has acknowledged misdelivery, yet Curlsmith continues to treat the order as “delivered” and has taken no responsibility to resolve the issue. As a customer, it is frustrating and unacceptable to be left with neither the product nor my money after doing everything requested. This experience has completely undermined my trust in the brand.