Cupid Fragrances is a revolutionary fragrance brand that offers a unique range of pheromone-infused colognes designed to elevate your attractiveness and boost your confidence. Our scientifically-formulated scents harness the power of pheromones, setting us apart from conventional fragrance brands. Visit cupidfragrances.com to discover a new world of irresistible allure and leave ordinary fragrances behind. Experience the Cupid difference, and let your inner magnetism shine.
Cupid Fragrances (cupidfragrances.com) has 1,225 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
Also known as
cupidfragrances.com
Website
cupidfragrances.com
Category
Cosmetics & Makeup
Listed on Five Star Index
2026
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The company replied to 99% of reviews.
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Most recent review: October 2026.
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Absolute rubbish! Said they tried to deliver i was home all day! Never got it and now they are saying they won't retry to send or refund my money back
Do not buy from this store!
Not surprised it's an American company dodgy and corrupt!
Response from Cupid FragrancesDec 23, 2024
Hi John,
We are truly sorry to hear about the issues with your recent delivery and your dissatisfaction with our service. Your frustration is completely understandable, and we want to make this right for you.
Please rest assured that we take every effort to ensure that our customers receive their orders promptly and as promised. If your order could not be delivered and you’ve not received a refund, we would like to investigate this further to provide you with a resolution.
We kindly ask that you reach out to our team directly at [email protected] with your order details. Our goal is to resolve this for you as quickly as possible and to address any concerns you have about the situation.
We value your trust and appreciate the opportunity to learn from this experience. Thank you for bringing this to our attention.
Best regards,
The CUPIDS Team
NI
Nicholas
This company is a complete scam so…
This company is a complete scam so right now supposedly them are buy 1 get 2 free with the 1 bottle being 67% off Christmas sale buyer beware because after you get it in your cart they have you baited and offer buy 1 get 3 and say you have unlocked a special deal and upgrade your cart and then charge you for 2 bottles at 258 dollars and change then you end up out your money and being shipped 7 bottles you didn't want in the first place, I can only assume if this is how they do business they're products are no good if they need to scam you into buying it, with that being said all the good reviews on their website and everywhere else are either fake or they paid for them, do not waste your time or money with these guys, by the way after they pull off drawing you in with this bs deal and scam you, they make it next to impossible to cancel this order and still no response from customer service.... hopefully you'll see this trustpilot please review the 5 star reviews you'll notice that most of them use similar wording they are fake reviews it's funny to see it's fresh, clean and a warm under tune in so many reviews kinda like the same group of people write them all trying to out weigh the bad real reviews!!!!!!!!
Response from Cupid FragrancesDec 23, 2024
Hi Nicholas,
Thank you for sharing your feedback. We are genuinely sorry to hear about your dissatisfaction and would like to address your concerns directly.
We understand the frustration you’ve experienced with our promotional offers. Our intention with the “Buy 1, Get 2 Free” and other deals is to provide value, but it’s clear there may have been some miscommunication in how these promotions were presented. We sincerely apologize for any confusion caused during the checkout process and for the inconvenience you encountered.
Regarding the reviews you’ve mentioned, we take authenticity very seriously. We value feedback from all our customers, whether positive or critical, as it helps us improve. If you have specific concerns about the reviews, we would be happy to look into them further.
We’re also deeply sorry for the delay in our customer service response. This is not the experience we strive to provide, and we’d like to make it right. Please contact us directly at [email protected] with your order details so that we can prioritize resolving this matter for you.
Your trust means a great deal to us, and we’re committed to improving your experience. Thank you for giving us the opportunity to address these issues.
Best regards,
The CUPIDS Team
GB
Gunjan B.
Now beware of this cupid site they are…
Now beware of this cupid site they are saying buy one get two free.dear all there is nothing like this we already got scam they are charging for each bottle and amazon is giving less then their site ...let me tell u they are very cunning .they scammed with us with dollor 300 ...not giving answers of mail .not available on phone call pls I request u all not to buy from them and if u want to try try good brand .many are available in brands .today is Dec 13 .I got my parcel but it was scammed with my order ..pls don't buy its a very long story I could not explain my experience like this but pls note nothing is free on their site
Response from Cupid FragrancesDec 23, 2024
Hi Gunjan,
Thank you for taking the time to share your experience. We’re truly sorry to hear about the challenges you’ve faced with your order. Your feedback is important, and we’d like to address your concerns directly.
Regarding the promotion, we understand there may have been some confusion with the "Buy 1, Get 2 Free" offer. This promotion reflects a reduced price per bottle rather than free products outright, and we apologize if this was not clear.
As for your order issues and the difficulty in reaching our support team, this is not the experience we want for our customers. We sincerely apologize for any inconvenience and frustration caused. Please know that we are committed to resolving your concerns and ensuring you are satisfied with your experience.
Could you please email us at [email protected] with your order details? Our team will prioritize your case to provide a resolution as quickly as possible.
We greatly value your feedback, as it helps us improve. We hope to have the opportunity to make this right for you.
Best regards,
The CUPIDS Team
TD
Terry D.
Such a rip off
Such a rip off! I saw the ad so I was curious. So dumbass me decides to order some. I only wanted one bottle to try but, I couldn't get just one. They had this thing buy one get two free. I should have stopped right then but after spending over a hundred bucks, I got the stuff within a couple of weeks. So I sprayed some one and it had a very sweet sickening smell. And I know that cologne and perfume smells different on different people because of their body chemistry.
So I put it to the test and went to one of my favorite night clubs. There is always 10 women to one man at this place. And I know most of these women personally!
I so I started asking them did they like my new cologne. Some said just to be nice, it smelled ok. Some said it was too sweet of a smell for a man. And most said they loved my Obsession for Men alot better than the Cupid. And a couple of the girls that really knows me was honest and said don't to be angry, but that stuff I have on smells awful! So I went to the mens room and washed as much of that stinking shit off as I could. And went to my vehicle because I keep a bottle of my Obsession in the console.
So please guys, don't go by the (fake ads) that this crap attracts women, like bears to honey because it doesn't!
So the other two bottles that was supposedly free (not). I'll give to my two teenage grandsons for Christmas.
Response from Cupid FragrancesDec 23, 2024
Hi Terry,
Thank you for sharing your detailed feedback. We’re truly sorry to hear about your dissatisfaction with our product and service. Your experience does not align with the high standards we aim to deliver, and we appreciate you bringing this to our attention.
Regarding the fragrance, we understand that scents can vary greatly depending on individual preferences and body chemistry. We’re sorry it didn’t meet your expectations, and we value your honest input about how it was received.
As for the pricing and promotion, we strive to provide transparency about our “Buy 1, Get 2 Free” offer. If there was any misunderstanding or issue with the charges, we’d be happy to review your order and address any concerns.
We would like to make things right for you. Please reach out to us directly at [email protected] so that we can assist further.
Thank you again for your feedback, and we hope to have the chance to restore your trust.
Best regards,
The CUPIDS Team
WS
walter S.
It's a scam folks
It's a scam folks. It's definitely not worth 40 bucks. You can get this product on temu for eight bucks, and it smells more for old lady's at bingo night.. NOT IMPRESSED!! My wife don't even like it and the buy one get two free is a scam.. they will bill you for all three, just a heads up.
Response from Cupid FragrancesDec 23, 2024
Hi Walter,
Thank you for taking the time to share your experience. We sincerely regret that our product and services did not meet your expectations. We take feedback like yours seriously, as it helps us identify areas where we can improve.
Regarding the pricing and promotion, we strive to provide transparency about our offers. Our “Buy 1, Get 2 Free” promotion is designed to provide significant savings compared to purchasing bottles individually, and we apologize if this caused any confusion. If you believe there was a billing error, we would be happy to investigate further—please contact us at [email protected] so we can resolve this for you.
We also understand that fragrance preferences are deeply personal, and we’re sorry to hear the scent did not align with your or your wife’s tastes. Your satisfaction is important to us, and we’d like to make things right if possible.
Thank you again for your feedback, and we’re here to assist if you need further support.
Best regards,
The CUPIDS Team
WB
William B.
Cupids never responded to any of my…
Cupids never responded to any of my emails and their customer service phone number conveniently isn’t in service. I contacted Capital One, my credit card company and began a purchase dispute with them. Two days later, I was informed Cupids was refunding the entire amount I was charged. I’m relieved to get my money back, but I would never trust their ads again.
Response from Cupid FragrancesDec 23, 2024
Hi William,
Thank you for sharing your experience with us. We sincerely apologize for the lack of communication and the inconvenience this caused. Your trust is extremely important to us, and we regret that we fell short in meeting your expectations.
We’re glad to hear that your issue was resolved and that you received your refund. However, it’s clear that our service did not meet the standard we strive for. We are currently working to improve our communication channels, including ensuring our email support are fully operational and responsive at all times.
Your feedback is invaluable and serves as a reminder of how important it is to provide a reliable and seamless experience for every customer. If there’s anything more we can do to make this right, please don’t hesitate to reach out to [email protected].
Thank you again for bringing this to our attention, and we hope we can regain your trust in the future.
Warm regards,
The CUPIDS Team
DS
Darren S.
SCAM.SCAM.SCAM,!!!!
SCAM.SCAM.SCAM,!!!!
I have not bought any I researched first.NOWHERE on the Internet or their adverts can you find a company address,or any address for that matter.BIG RED FLAG.!!!!.Read 1 star reviews first.Hope this saves someone massive upset.
.
Response from Cupid FragrancesDec 23, 2024
Hi Darren,
Thank you for taking the time to share your thoughts. We take all feedback seriously and want to address the concerns you’ve raised.
Transparency and trust are fundamental to us. While our company details are available on our official websites, we understand that this might not always be immediately clear. For your reference:
Our official websites are www.cupids.com and www.cupidfragrances.com.
Our customer support email is [email protected], where we are happy to assist with any questions or concerns.
We also encourage you to reach out if you’d like further information about our operations or practices. We understand how crucial it is to feel confident when making a purchase, and we are here to provide clarity.
Thank you again for your feedback, and we hope this helps address your concerns.
Warm regards,
The CUPIDS Team
EP
Erin P.
Said order arrived 5 days ago still…
Said order arrived 5 days ago still haven’t receive
Response from Cupid FragrancesDec 23, 2024
Hi Erin,
Thank you for reaching out to us, and we’re sorry to hear you haven’t received your order yet despite it being marked as delivered.
To assist you promptly, could you please email us at [email protected] with the following details?
Your order number.
The delivery address provided at checkout.
Additionally, we recommend checking with neighbors or nearby delivery areas in case the package was left at an alternate location.
Once we have this information, we’ll coordinate with our delivery partners to investigate further and ensure this is resolved as quickly as possible.
We sincerely apologize for the inconvenience and appreciate your patience.
Warm regards,
The CUPIDS Team
