Cupid Fragrances is a revolutionary fragrance brand that offers a unique range of pheromone-infused colognes designed to elevate your attractiveness and boost your confidence. Our scientifically-formulated scents harness the power of pheromones, setting us apart from conventional fragrance brands. Visit cupidfragrances.com to discover a new world of irresistible allure and leave ordinary fragrances behind. Experience the Cupid difference, and let your inner magnetism shine.
Cupid Fragrances (cupidfragrances.com) has 1,225 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
Also known as
cupidfragrances.com
Website
cupidfragrances.com
Category
Cosmetics & Makeup
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I paid for my cupids order on the 5th of July, I haven't received it yet nor have I even heard back from them
JH
Jeremy H.
The cologne is good but be careful if…
The cologne is good but be careful if you don't want to keep paying they make it damn near impossible to cancel a subscription then when you do they charge you again anyway
Response from Cupid FragrancesMay 15, 2026
Hi Jeremy,
Thank you for sharing your feedback with us. We’re glad to hear that you are enjoying the cologne, and we also appreciate you bringing your concern regarding the subscription process to our attention.
We would like to reassure you that subscriptions can be cancelled anytime, and our customer support team is always available to assist customers with the cancellation process whenever needed. Once a subscription has been successfully cancelled, no future charges will be billed.
Please feel free to reach out to us anytime if you still need assistance with your subscription, and we’ll be more than happy to help.
Kind regards,
Cupids’ Customer Support Team
BJ
Brian J.
Repost
They took all my money and sent a part of my order. They claimed it was all sent. I posted a bad review than they gave me my money back....so they did step up eventually
Response from Cupid FragrancesFeb 25, 2026
Hi Brian,
Thank you for sharing your honest feedback with us.
We’re grateful that you gave us the opportunity to review the situation and make it right. While we regret that it took time to fully resolve, we’re glad we were able to resolve and issue your refund in the end.
Your feedback is truly important to us, as it helps us identify areas where we need to improve. We are continuously working to ensure smoother transactions and better service moving forward.
If there is anything further we can assist you with, please don’t hesitate to let us know. We appreciate your time and your patience.
Kind regards,
Cupids’ Customer Support Team
RF
Ricky F.
Retracted negative review
After writing a negative review having waited almost a month for the product - the day after it was delivered. Typical & hence editing my original post.
Granted the company did reply to my trust pilot review, however I did contact them via their website several weeks prior for a refund but had heard nothing.
Probably not an ideal shopping experience.
Response from Cupid FragrancesJan 26, 2026
Hi Ricky,
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you taking the time to share your concerns.
After carefully checking our records, we can confirm that your order was marked as delivered on January 24, 2026. At the same time, we have not been able to locate any prior email or support request from you regarding a missing delivery or a refund, which is why this issue was not previously addressed.
Please know that this is not the experience we want for any of our customers. Our customer support team is always ready and available to assist with delivery concerns, refunds, or any issues you may encounter. We’d be more than happy to look into this further and work toward a resolution.
For us to address your concern further, kindly reach out to us at [email protected].
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
AD
Andus D.
I'm so confused by this stuff!
I'm a fragrance enthusiast, but I'm not really into the technical side, so bear with me.
First, it's obviously not going to have women leaping into your lap. It's a silly advert. I'm not judging the product on that, but I am judging the company for advertising at the level of back of an 80s "jazz mag" next to the pics of a nude pregnant woman molesting a telephone handset.
Scent:
My first whiff was of perfumey artificial floral oddness, but I gave it a moment to air. Can't be too judgemental before giving it fair chance.
Then it quickly got nice. Zesty, onto grassy botanical, to fresh peppery nasturtium leaf, through icy sea breeze, and hitting good proper bold black pepper. In that order, over an hour or two. Nothing like the description on the packaging, but really nice. I was ready to come and sing its praises.
But from then on, it became the chemically background smell of cheap air freshener yet somehow very forward, mixed with general purpose furniture and wood polish. Funny, that's kind of the same description of smell in the advert, presented as a complaint by someone who received counterfeit stuff (again, you'd have to be intellectually challenged to think the CEO called a complainant on his personal phone number to have a conversation. Especially as presented in the ad.).
Buying experience:
The page bombards you with hard selling products, but not straight away.
Until you've bought the basic stuff, I don't think you can even see their range of products... by the time you HAVE bought it, you've been forced to watch a separate video presentation on each one, then rejected (assuming you have some self respect) each one several times over! Once I realised this, I only went through the rest of the process because I wasn't sure if I'd been charged yet.
Very scammy ads.
Very scammy site.
Mixed feelings about the scent itself. Maybe I'll do a Richie and Eddie, spray it in some buuurd's face while I buy her a cola drink at the bar and fail to make smalltalk.
Response from Cupid FragrancesDec 24, 2025
Hi Andus,
Thank you for taking the time to share such a detailed and thoughtful review of your experience. We truly appreciate your honesty and the effort you put into explaining both what worked for you and what didn’t.
We understand your concerns regarding our advertising approach and website experience. Your feedback is valuable, and we take it seriously as we continue reviewing how our messaging is presented to ensure it aligns better with the expectations of fragrance enthusiasts like yourself.
That said, we’d like to reassure you that we are a legitimate company, and our products are authentic and carefully developed. Many of our customers have shared positive testimonials regarding the quality, scent evolution, and overall effectiveness of our fragrances. While we understand that scent perception is highly subjective, we’re glad to hear that parts of the fragrance’s development resonated with you.
For us to address your concern further, kindly reach out to us at [email protected].
Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
JS
J S.
The YouTube ad charged me 3 times
The YouTube ad charged me 3 times. Wouldn't let me exit, and I never confirmed my purchase/address. I have asked to be refunded for 19 days now, and still have no reply.
They replied to me... see below just be aware in real life everytime I asked for a refund they ghosted me. In the chat i was having and the emails. I filed a complaint with my CC that should do it.
Update: They did refund my money. I'll move them up to 3 stars... from 1.
Response from Cupid FragrancesDec 19, 2025
Hi,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience this situation has caused, and we appreciate you taking the time to share your experience with us.
We want to reassure you that we are here to help and are committed to assisting in resolving your concern as quickly as possible. Please note that we do not have the capacity to charge a customer’s account unless an order is successfully placed and confirmed in our system. Charges cannot be initiated solely from viewing or interacting with an advertisement.
That said, we understand your concern regarding the charges you mentioned, and we would be glad to review this further. You may reach out to us at [email protected].
Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
NB
Nathaniel B.
Casual lunch surprise
Wore it to a casual lunch and my friend said it smelled like a grown up version of the stuff I used to wear. Hard to disagree. Delivery came two days after ordering.
Response from Cupid FragrancesDec 17, 2025
Hi Nathaniel,
Thank you for sharing your experience with us! We’re delighted to hear that you enjoyed your fragrance and that it brought back such a nostalgic yet grown-up memory. It’s also great to know that your order arrived so quickly.
We truly appreciate your feedback and hope you continue to enjoy your fragrance. Should you have any questions or need assistance in the future, please don’t hesitate to reach out.
Best regards,
The CUPIDS Team
ST
Steven
I brought 3x bottles of Cupids Hypnosis…
All round good scent last through the day good purchase
Response from Cupid FragrancesDec 11, 2025
Hi Steven,
We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
