Cupid Fragrances Reviews | Read Customer Reviews of cupidfragrances.com

Cupid Fragrances Reviews | Read Customer Reviews of cupidfragrances.com

Cupid Fragrances reviews

1,225 approved reviews, newest moderated first

Chris W.
Jun 26, 2025
They refused to honor their own…
They refused to honor their own special. The buy two get one free. They have actively ignored me and refused to honor their own special and also refused to refund my order. This is a huge scam. Do not purchase ever.
Response from Cupid FragrancesJul 1, 2025
Hi Chris, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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gregory R.
Jun 25, 2025
ordered the cologne and deodornant a…
ordered the cologne and deodornant a month ago. never recieved order or conformation of said order, phone number is on longer in use , bad company to do business with want my money back, but I have been scamed ,, stay away from this product, have contacted lawyers who investigate fraud and scams maybe they can get though to these crooks
Response from Cupid FragrancesJul 1, 2025
Hi Gregory, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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David R.
Jun 25, 2025
Not everything is as advertised.
I love the smell. This is a very nice-smelling cologne. The only drawback I've encountered is that it doesn't attract women. At all. I've been wearing it for six months straight, and not one single woman has even mentioned that I smell nice, much less thrown herself at me.
Response from Cupid FragrancesJun 26, 2025
Hi David, Thank you for sharing your thoughts with us — your feedback genuinely made us smile! We're thrilled to hear that you love the scent and find it to be a great-smelling cologne. As for the "drawback" you mentioned, while we can’t promise that our fragrance will cause a stampede of admirers, we do hope it continues to make you feel confident and put-together every time you wear it. Sometimes, the most important compliment is the one you give yourself. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team
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davidg
Jun 23, 2025
Good smell
Good smell, but nothing like all the hype! Save your money on this. I have had the same smell from a different product but I can't remember the name. Definitely not worth the price!
Response from Cupid FragrancesJun 26, 2025
Hi David, Thank you for sharing your honest thoughts with us. We appreciate you taking the time to let us know about your experience. We're glad to hear you enjoyed the scent, though we’re sorry to learn that it didn’t quite live up to the expectations set by the buzz around it. We understand that fragrance is deeply personal, and we respect that what works for one may not always work for another. Your feedback is invaluable—it helps us better understand how our products are received and where we can improve. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team
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Robert R.
Jun 19, 2025
I ordered my product
I ordered my product, money was taken out of my account same day, got a conformation email saying I what day it was expected. 2 days after the expected date, received no product, and sent multiple emails over almost 3 weeks asking for an update and got nothing. Then I received an email saying it was in transit and it was delayed cuz one item was out of stock and was waiting on it. Horrible service and I would leave no stars if I could I
Response from Cupid FragrancesJun 23, 2025
Hi Robert, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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Josh N.
Jun 19, 2025
I ordered a bundle on May 25th #639255…
I ordered a bundle on May 25th #639255 and still have not received anything. I have tried to submit complaints and cancel requests, but I received an email saying everything was back in stock after not knowing anything was out of stock. I am visiting AZ soon, and according to their site, that is the headquarters., I might go by and see what they have to say.
Response from Cupid FragrancesJun 22, 2025
Hi Josh, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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Lonny M.
Jun 13, 2025
Order still hasn’t arrived
Order still hasn’t arrived, paid for priority shipping so that is a scam , Their “Support “is A.I. which means automated responses generated from key words in your request for information, in other words NOBODY IS LISTENING, or reading that there is a problem with the order. THAT MEANS THE MONEY BACK GUARANTEE IS A SCAM. I have reported them to the USPS and they are being investigated for fraud . The USPS states that they are aware of the fraudulent activity. Consumers Beware of this company, they exist to steal from you
Response from Cupid FragrancesJun 17, 2025
Hi Lonny, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupid’s Customer Support Team
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Kris S.
Jun 12, 2025
Poor/lack of customer service
It has been 3 weeks since I placed my order. It still has not been fulfilled. It took about a week to get a messages about one of the colonges being out of stock. Then I get an email saying it was back in stock and my order would be shipped out. My order was never shipped and I get told that one of the scents is still out of stock. I got offered a replacement a few days ago and have not received any responses about my choice so at this point I want a refund. I have sent 2 emails asking for a refund and have gotten no replies from anyone at this company. I also got told my emails were getting sent to the spam folder which is extremely poor customer service if that is how complaints get handled. Overall I'm unsatisfied and unhappy with the extreme lack of customer service. I feel like I've been scammed out of my money. This company is a waiting to be reported to the buissness bureaus if I don't get any response or my refund ASAP
Response from Cupid FragrancesJun 17, 2025
Hi Kris, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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