Cupid FragrancesReviews of cupidfragrances.com

Response from Cupid FragrancesJun 9, 2025

Hi Joseph, Thank you for taking the time to share your experience with our product. We truly value all customer feedback — both positive and critical — as it helps us improve and better serve our community. We're sorry to hear that the product did not meet your expectations. It’s never our intention to mislead, and we understand how it feels when a product doesn't deliver the results you were hoping for. Our formulations are designed to deliver results over consistent use, and we understand that this approach may not be ideal for everyone. Your comments regarding the product's effectiveness, duration of use, and suggested pairing with our oil have been noted. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team

Response from Cupid FragrancesJun 9, 2025

Hi Bob, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesJun 10, 2025

Hi Duane, Thank you for reaching out and for sharing your feedback. We truly appreciate your support and are very sorry to hear about your recent experience. We completely understand how you've felt, especially given the anticipation and excitement around receiving your selected fragrances. As mentioned in our previous correspondence, we have already processed a refund for the out-of-stock items from both of your orders—Order #487747 (November 2024) and Order #644375 (June 2025). We apologize if this was not clear or if there was any delay in communication on our part. Your loyalty means a lot to us, and we sincerely regret any inconvenience this situation has caused. While we strive to keep all our products in stock, occasional high demand or supplier delays can result in temporary shortages. We appreciate your understanding and patience. If you have any further questions or need assistance with anything else, please don’t hesitate to reach out. We’re here to help and we hope to provide a smoother experience moving forward. Best regards, The CUPIDS Team

Response from Cupid FragrancesJun 9, 2025

Hi Mike, Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that the fragrance did not meet your expectations. Scent is deeply personal, and we understand how important it is to find the right fit. While many of our customers enjoy this particular fragrance, we recognize that preferences can vary widely, and we respect your honest opinion. Your comments about the scent profile and overall experience have been noted and will be shared with our product development team as we continue working to improve our offerings. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team

Response from Cupid FragrancesJun 5, 2025

Hi Richard, Thank you for sharing your feedback with us. We're sorry to hear that the scent did not meet your expectations. We truly value your input, as it helps us improve our products and ensure they meet the standards we advertise. Your experience is important to us, and we’d like to make it right. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team

Response from Cupid FragrancesMay 30, 2025

Hi Harry, Thank you for taking the time to share your experience with our product. We sincerely apologize that it did not meet your expectations. Your feedback regarding the lack of fragrance is important to us, and we take it seriously. We will investigate this matter further to ensure the quality of our products is maintained. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team

Response from Cupid FragrancesMay 28, 2025

Hi Noneya, Thank you for taking the time to share your thoughts about our product. We’re sorry to hear that the fragrance did not meet your expectations and that the scent was unpleasant for you. We strive to create products that our customers love, and your feedback is important to us as it helps us improve. If you’d like, we would be happy to discuss this further or recommend another fragrance that might be more to your liking. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team

Response from Cupid FragrancesMay 26, 2025

Hi Semilang, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupid’s Customer Support Team