Cupid Fragrances is a revolutionary fragrance brand that offers a unique range of pheromone-infused colognes designed to elevate your attractiveness and boost your confidence. Our scientifically-formulated scents harness the power of pheromones, setting us apart from conventional fragrance brands. Visit cupidfragrances.com to discover a new world of irresistible allure and leave ordinary fragrances behind. Experience the Cupid difference, and let your inner magnetism shine.
Cupid Fragrances (cupidfragrances.com) has 1,225 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
Also known as
cupidfragrances.com
Website
cupidfragrances.com
Category
Cosmetics & Makeup
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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All round good scent last through the day good purchase
Response from Cupid FragrancesDec 11, 2025
Hi Steven,
We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
IM
Ian M.
I took was convinced
I took was convinced that this product was really good, it's not. Either I am the most repulsive guy on earth, a possibility, or this stuff is complete nonsense. It's the latter. Expensive crap and if you do decide to order you are bombarded with even more crap they get you to try and buy, I counted nearly 10 different things that you have to make sure you decline before they get added to your order. Not one person has even noticed that I'm wearing the cologne. Do yourselves a favour, avoid and stick to established cologne companies l..
Response from Cupid FragrancesDec 9, 2025
Hi Ian,
Thank you for sharing your honest feedback. We sincerely apologize for any inconvenience you experienced while placing your order.
Please know that it is never our intention to cause hassle; our goal is simply to ensure our customers are aware of promotions and items that they might find interesting.
We understand your concerns regarding the product and the ordering experience. Your feedback is valuable and will help us improve both our products and how we communicate promotions to our customers.
We appreciate the time you took to share your experience and are sorry that it did not meet your expectations.
Best regards,
The CUPIDS Team
MW
Mike W.
Scam
I've asked people, if they can smell my cologne after I spray cupids a lot!., all I get is" I smell a little bit,"or "barely". For making money you're a smart company, but also the king of liars. Enjoy my hundred and twenty bucks because I'm going to tell everybody that Cupid's is just a scam, & probably the biggest one on the internet. Companies and people like you who lie to make money proves to me there's no God. But the other two bottles I can use as Christmas gifts. Very expensive Christmas gifts that suck!!!!!
Response from Cupid FragrancesDec 9, 2025
Hi Mike,
Thank you for taking the time to share your honest feedback with us. I’m truly sorry to hear that your experience with the product hasn’t met your expectations. We understand how you've felt when a fragrance doesn’t perform the way you hoped, and we appreciate you letting us know.
Please know that we take your comments seriously. While results can vary from person to person depending on body chemistry and environment, many of our customers do share positive experiences with the effectiveness and scent of our products. Your feedback helps us understand where we can continue to improve.
For us to address your concern further, kindly reach out to us at [email protected].
Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
CU
customer
Ordered,paid but still havent recieved…
Ordered,paid but still havent recieved comformation or a tracking number please advise how i can find my order,Had one email saying saying from China.
Response from Cupid FragrancesDec 9, 2025
Hi,
Thank you for reaching out and for sharing your feedback with us. I’m sorry to hear that you haven’t received your order confirmation or tracking number yet — I understand how you've felt, and we truly appreciate your patience.
Please rest assured that we’re here to help you locate your order and get this resolved as quickly as possible.
For us to address your concern further, kindly reach out to us at [email protected].
Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
RS
R S.
Lies delays and failure to do what they say - on all level;s
When attempting to order the "free" trial size which they charge $9.99 for shipping, I was directed to a page which displayed several different scents, of which they wanted me to order each. I promptly left the ordering site and went to their customer service email address requesting this order be stopped immediately and the money refunded to my account before the order was processed or shipped. After a few back and forth emails, I was informed that my order was found and I would receive a refund to my account in 5 to 10 business days. Well the time has pasted and now total silence - I can get no response from customer service whatsoever. They went ahead and shipped the "free" trial, which arrived in my box smashed and leaking over all my mail.
The worst customer service I have ever seen and the smell of my mailbox is so bad I will be needing to bleach it out in hope of removing the stench.
Keep away from this company!!! Save yourself the headaches and being lied to.
As noted below Cupid's replied to this complaint, and requested additional information. Most of which was already included in the original complaint. But I not only answered them here, I also sent the info to them in a separate email.
Don't let their "concerned" response fool you. After providing them the information requested. No another sound from them. No new cooespondence here, and no reply to the email. More lies and deception.
I did however open a case with PayPal
They refunded money and pursued Cupid's to receive a reimbursement.
Response from Cupid FragrancesDec 9, 2025
Hi there,
We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
JS
Jason S.
STAY AWAY! DO NOT PURCHASE!
Once I learned that I was charged even though I never finished the transaction, I immediately emailed to cancel and get a refund. I received one email saying they would escalate my issue and then crickets. I have sent 5 subsequent emails with no response. What a garbage company. Everyone on here should get involved in a class action lawsuit against these frauds. The positive reviews are obvious plants or bots. Any real person on here has been scammed by these garbage people.
Response from Cupid FragrancesDec 9, 2025
Hi Jason,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupids’ Customer Support Team
VI
Victor
Not sure about this company
It seems that this company is set up to just 'get money' and not earn it. All the hype and click bait with the ads....I ordered it just to see. I will review it and post it to my site to see what all the hype is about. The ordering experience sucks big time!!! I will write again once I receive the product....
Response from Cupid FragrancesDec 9, 2025
Hi Victor,
Thank you for taking the time to share your feedback with us — we truly appreciate it. I’m very sorry to hear that your ordering experience did not meet your expectations. We understand how you've felt, and your comments regarding the ads and checkout process are important for us to review and improve.
Please be assured that our intention is never to cause inconvenience or appear misleading. We value our customers and aim to provide a transparent and trustworthy experience from start to finish.
We appreciate your willingness to try the product and share your honest review.
For us to address your concern further, kindly reach out to us at [email protected].
Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
JT
Jackie T.
I have been waiting on my order since…
I have been waiting on my order since the 28th and it has not gotten here so if it's not here on time I am contacting the Federal bureau investigation because this is bull crap
Response from Cupid FragrancesDec 9, 2025
Hi Jackie,
Thank you for reaching out and sharing your concern. We sincerely apologize for any inconvenience this delay may have caused.
After reviewing your order, we can confirm that it has been completed and is currently being prepared for shipment. Rest assured, it will be on its way to you very soon. Once it ships, you will receive a confirmation email along with tracking information so you can monitor its progress.
We truly appreciate your patience and understanding, and we are committed to ensuring your order reaches you without further delay.
Best regards,
The CUPIDS Team
