Cupid FragrancesReviews of cupidfragrances.com

Response from Cupid FragrancesDec 9, 2025

Hi Kevin, Thank you for taking the time to share your feedback. We sincerely apologize for the difficulties you experienced with your recent order. Please know that our customer support team is always here and ready to assist you. However, due to a recent surge in incoming emails, our response times have been slower than usual. We truly appreciate your patience, and we’re committed to resolving this matter for you as quickly as possible. Regarding your concern about the 30-day money-back guarantee, we want to reassure you that we do honor this policy for all orders within the United States. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team

Response from Cupid FragrancesDec 9, 2025

Hi Martin, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team Best regards, The CUPIDS Team

Response from Cupid FragrancesDec 9, 2025

Hi Duston, Thank you for reaching out and for sharing your feedback with us. We truly appreciate you taking the time to let us know about your experience. We’re very sorry to hear about the issues you encountered — both with the ads that appeared during checkout and with the items you received. We understand how you've felt to expect a two-bottle bundle and receive only one, and then experience leakage with the Pheromone Blend not once, but twice. That’s certainly not the experience we want for any of our customers. While we're glad to hear that you do like the cologne itself, we completely understand your experience. Your feedback is extremely important to us, and we’ll make sure it’s shared with the appropriate teams so we can improve both our website experience and product handling. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team

Response from Cupid FragrancesDec 4, 2025

Hi Auden, Thank you so much for taking the time to share your experience with us! We’re really glad to hear that the scent held up well even during your cardio session. We’re happy it performed just the way you hoped. We also appreciate your note about the packaging. Our team works hard to ensure every parcel is secured properly, so we’re pleased to know everything arrived intact and leak-free. If there’s anything else we can help with or if you have more feedback in the future, please feel free to reach out. Thanks again for choosing us! Best regards, The CUPIDS Team

Response from Cupid FragrancesDec 5, 2025

Hi Michael, Thank you for taking the time to share your honest thoughts with us. We truly appreciate hearing from our customers, even when the experience isn’t what you expected. We’re sorry to hear that the fragrance did not meet your expectations in terms of scent and performance. Your feedback is important, and we take it seriously as we continuously work to improve both our products and how we present them. While we understand your concerns, we also want to reassure you that many of our customers do testify to the effectiveness and quality of our products, including the fragrance you tried. Experiences can vary from person to person, especially with scents, and we’re committed to making sure each customer feels satisfied with their purchase. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team

Response from Cupid FragrancesDec 5, 2025

Hi James, Thank you for taking the time to share this with us. We’re very sorry to hear about your experience and we truly appreciate you bringing this to our attention. We want to assure you that we are not affiliated with the website or seller you mentioned, and we fully understand how you've felt to encounter counterfeit products—especially when they closely mimic legitimate ones. Your feedback is extremely valuable, and we will report this listing to help prevent other customers from experiencing the same issue. While we regret that this situation has affected your perception of our product, we completely understand your decision and respect your choice. Thank you again for letting us know. Your feedback helps us protect our customers and maintain the integrity of our brand. Best regards, The CUPIDS Team

Response from Cupid FragrancesDec 5, 2025

Hi Lionel, Thank you for taking the time to share your feedback. We truly appreciate hearing about your experience, and we’re sorry to learn that the product didn’t meet your expectations. While many of our customers do share positive results and testify to the effectiveness of our products, we understand that experiences can vary, and we respect your honest feedback. Your satisfaction is important to us, and we want to make this right for you. We also want to reassure you that we do process returns, and we apologize if this has not been clear or smooth so far. We acknowledge your request to return the item, and we will gladly assist you further. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team

Response from Cupid FragrancesDec 4, 2025

Hi Henrik, Thank you for sharing your feedback with us — we truly appreciate you taking the time to let us know about your experience. We’re sorry to hear that the scent didn’t meet your expectations. Fragrance preferences can vary from person to person, but we want to reassure you that many of our customers are very satisfied with the scent profile of our colognes. Still, your feedback is important, and we take it seriously as we continually work to ensure a great experience for everyone. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team