Cupid Fragrances is a revolutionary fragrance brand that offers a unique range of pheromone-infused colognes designed to elevate your attractiveness and boost your confidence. Our scientifically-formulated scents harness the power of pheromones, setting us apart from conventional fragrance brands. Visit cupidfragrances.com to discover a new world of irresistible allure and leave ordinary fragrances behind. Experience the Cupid difference, and let your inner magnetism shine.
Cupid Fragrances (cupidfragrances.com) has 1,225 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
Also known as
cupidfragrances.com
Website
cupidfragrances.com
Category
Cosmetics & Makeup
Listed on Five Star Index
2026
About these reviews
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The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Went to order a bottle and took over a hour still no order confirmation always getting spam offers to try this before you checkout..... if I wanted more I would have added to my order now only to find out the order was never placed but I've been charged 3 separate times for the same thing....... shitty service stay away!!!!!
Response from Cupid FragrancesJan 5, 2026
Hi,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupid’s Customer Support Team
PM
Phil Mac A.
Whata total waste of my money.
Whata total waste of my money.And what makes is worst is that you get NO RESPONSE when you wanna refund.It doesnt smell good.And the fake advert they have going is ridiculous.
Just dont bother buying this crap.Cos you wont get it back
Response from Cupid FragrancesJan 5, 2026
Hi Phil,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we understand how you've felt regarding this situation.
We would like to assure you that many of our customers have shared positive testimonials regarding the effectiveness and quality of our products. That said, we understand that results and preferences can vary from person to person, and your satisfaction remains important to us.
Please know that we do offer a 30-day return policy for orders within the United States, and refunds are available for eligible returns in accordance with our policy. We sincerely apologize if you felt that your refund request was not addressed promptly—this is certainly not the experience we aim to provide.
Our customer service team is ready and more than willing to assist you in resolving your concerns.
For us to address your concern further, kindly reach out to us at [email protected].
Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
CO
Consumer
Cupids
Cupids
I thought I was buying 2 and getting 1 free but was unable to finish my order without watching the video.
I was at work, I didn’t have time
I wiped the whole thing from my computer
I received 2 emails telling me my order has been taken.
I was charged $244
I am expecting water
Never again will I buy after seeing advertisements
Response from Cupid FragrancesJan 5, 2026
Hi,
Thank you for taking the time to share your experience with us. We truly appreciate your feedback and understand how you've felt regarding the ordering process.
Please allow us to clarify that the video you encountered is a standard part of our ordering process. It is designed to provide additional information about our products and to present optional promotions that customers may consider before completing their purchase. We understand that this may not always be convenient, especially during a busy workday, and we’re sorry for any inconvenience this caused.
Regarding your order, our system only processes purchases based on the information that is successfully submitted and confirmed within the system. Once an order is completed, automated confirmation emails are sent, and charges are applied accordingly.
For us to address your concern further, kindly reach out to us at [email protected].
Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
JH
Joshua H.
A total waste of $60
A total waste of $60! I tried it for my wife over and over again and after about 5 minutes the smell of the cologne is totally gone,it's almost like water in a bottle!
Response from Cupid FragrancesJan 5, 2026
Hi Joshua,
We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
RG
Ryan G.
Oh hell no
Oh hell no, my father tried to order 3 as a Christmas gift thinking they would be a reasonable price, the website kicked him out than sent him back in and repeatedly did that, than he finally was able to order it and they charged him over $500. Resources like support were no help for him and would not refund his order, he received 12 colognes and will not open the package and is devastated, that is a life changing amount of money to some. and this scam is no joke, the law should be contacted for this it is absolutely ridiculous.
Response from Cupid FragrancesJan 5, 2026
Hi Ryan,
Thank you for taking the time to share your feedback with us. We truly understand how you've felt, especially when the order was intended as a gift, and we’re very sorry for the inconvenience this has caused your family.
We would like to clarify that our website does not repeatedly remove or “kick out” customers during checkout. Orders are processed strictly based on the information that is submitted and confirmed in our system at the time of purchase. Once an order is successfully placed, the charges and items included reflect what was selected and approved during checkout.
That said, we want to assure you that our support team is here to help. We take concerns like this seriously, and our goal is always to assist customers in resolving issues as smoothly as possible.
Please also note that we do have a 30-day return policy for orders shipped within the United States. As long as the items remain unopened and meet our return guidelines, our team can assist with the return process accordingly. We would be glad to review the order details and provide clear guidance on the next steps.
For us to address your concern further, kindly reach out to us at [email protected].
Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
JC
John C.
Constant lies and breaches of consumers rights.
Constant lies, they claim its made in the US then shipped to China during trade wars with tarrifs. Then it takes forever to be delivered, still haven't received it. So there claim its sent from China for efficiency is complete garbage. So I'm guessing its over priced garbage if its just tarrif charges. I will confirm when its received. Also there are many reviews where it arrives broken because of the poor shipping from China and they refuse to replace or refund even though consumers rights says delivery is their issue not the customers. I would suggest not purchasing anything from this company. Also no refund or returns on international sales. I have the delivery company pic of a recycling box without the product inside. Scam company please avoid. I have screenshots and the emails if pictures are needed.
Response from Cupid FragrancesDec 30, 2025
Hi John,
We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
AD
Andus D.
I'm so confused by this stuff!
I'm a fragrance enthusiast, but I'm not really into the technical side, so bear with me.
First, it's obviously not going to have women leaping into your lap. It's a silly advert. I'm not judging the product on that, but I am judging the company for advertising at the level of back of an 80s "jazz mag" next to the pics of a nude pregnant woman molesting a telephone handset.
Scent:
My first whiff was of perfumey artificial floral oddness, but I gave it a moment to air. Can't be too judgemental before giving it fair chance.
Then it quickly got nice. Zesty, onto grassy botanical, to fresh peppery nasturtium leaf, through icy sea breeze, and hitting good proper bold black pepper. In that order, over an hour or two. Nothing like the description on the packaging, but really nice. I was ready to come and sing its praises.
But from then on, it became the chemically background smell of cheap air freshener yet somehow very forward, mixed with general purpose furniture and wood polish. Funny, that's kind of the same description of smell in the advert, presented as a complaint by someone who received counterfeit stuff (again, you'd have to be intellectually challenged to think the CEO called a complainant on his personal phone number to have a conversation. Especially as presented in the ad.).
Buying experience:
The page bombards you with hard selling products, but not straight away.
Until you've bought the basic stuff, I don't think you can even see their range of products... by the time you HAVE bought it, you've been forced to watch a separate video presentation on each one, then rejected (assuming you have some self respect) each one several times over! Once I realised this, I only went through the rest of the process because I wasn't sure if I'd been charged yet.
Very scammy ads.
Very scammy site.
Mixed feelings about the scent itself. Maybe I'll do a Richie and Eddie, spray it in some buuurd's face while I buy her a cola drink at the bar and fail to make smalltalk.
Response from Cupid FragrancesDec 24, 2025
Hi Andus,
Thank you for taking the time to share such a detailed and thoughtful review of your experience. We truly appreciate your honesty and the effort you put into explaining both what worked for you and what didn’t.
We understand your concerns regarding our advertising approach and website experience. Your feedback is valuable, and we take it seriously as we continue reviewing how our messaging is presented to ensure it aligns better with the expectations of fragrance enthusiasts like yourself.
That said, we’d like to reassure you that we are a legitimate company, and our products are authentic and carefully developed. Many of our customers have shared positive testimonials regarding the quality, scent evolution, and overall effectiveness of our fragrances. While we understand that scent perception is highly subjective, we’re glad to hear that parts of the fragrance’s development resonated with you.
For us to address your concern further, kindly reach out to us at [email protected].
Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
BC
Ben C.
Waited 2 weeks for my full $300 bundle
Waited 2 weeks for my full $300 bundle cologne shipment said I was going to receive it never received it they just refunded my money today I'm not happy with how long it took and that I never received these packages one star if I can give this a zero star I would. And the lack of communication for the shipment is ridiculous.
Response from Cupid FragrancesDec 24, 2025
Hi Ben,
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced with your recent order.
After carefully reviewing your account, our records show that a request was submitted to cancel part of the order. This is the reason the shipment was not released immediately. Additionally, our system detected a claim filed with your bank. Once this occurs, the system automatically halts fulfillment and processes a full refund for the entire order to prevent any further inconvenience or duplicate charges.
We completely understand how you've felt, and we truly regret that this experience did not meet your expectations. Your feedback has been noted and will be shared with our team so we can improve moving forward.
Thank you for your feedback.
Best regards,
The CUPIDS Team
