Cupid Fragrances Reviews | Read Customer Reviews of cupidfragrances.com

Cupid Fragrances Reviews | Read Customer Reviews of cupidfragrances.com

Cupid Fragrances reviews

1,225 approved reviews, newest moderated first

J S.
Dec 16, 2025
The YouTube ad charged me 3 times
The YouTube ad charged me 3 times. Wouldn't let me exit, and I never confirmed my purchase/address. I have asked to be refunded for 19 days now, and still have no reply. They replied to me... see below just be aware in real life everytime I asked for a refund they ghosted me. In the chat i was having and the emails. I filed a complaint with my CC that should do it. Update: They did refund my money. I'll move them up to 3 stars... from 1.
Response from Cupid FragrancesDec 19, 2025
Hi, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience this situation has caused, and we appreciate you taking the time to share your experience with us. We want to reassure you that we are here to help and are committed to assisting in resolving your concern as quickly as possible. Please note that we do not have the capacity to charge a customer’s account unless an order is successfully placed and confirmed in our system. Charges cannot be initiated solely from viewing or interacting with an advertisement. That said, we understand your concern regarding the charges you mentioned, and we would be glad to review this further. You may reach out to us at [email protected]. Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team
Report
Squig D.
Dec 16, 2025
Stay away from this company
Once I learned that I was charged even though I never finished the transaction, and was charged for two extra bottles perfume i contacted the costumer service and since i m Live uptsid ofthe us. I wont get my money back. Total scam
Response from Cupid FragrancesDec 19, 2025
Hi, Thank you for reaching out and sharing your concern. We’re sorry to hear about the inconvenience this situation has caused, and we truly appreciate the opportunity to clarify. Please note that we only process and fulfill orders based strictly on the information successfully submitted and confirmed in our system. We do not have the ability to charge any account unless an order is fully placed and completed by the customer. Charges cannot be created or added manually on our end, and we are unable to bill for additional items without a confirmed transaction. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team
Report
Nathaniel B.
Dec 15, 2025
Casual lunch surprise
Wore it to a casual lunch and my friend said it smelled like a grown up version of the stuff I used to wear. Hard to disagree. Delivery came two days after ordering.
Response from Cupid FragrancesDec 17, 2025
Hi Nathaniel, Thank you for sharing your experience with us! We’re delighted to hear that you enjoyed your fragrance and that it brought back such a nostalgic yet grown-up memory. It’s also great to know that your order arrived so quickly. We truly appreciate your feedback and hope you continue to enjoy your fragrance. Should you have any questions or need assistance in the future, please don’t hesitate to reach out. Best regards, The CUPIDS Team
Report
Aroldo N.
Dec 13, 2025
CUPIDS IS A SCAM.
CUPIDS IS A SCAM. I bought 4 perfumes, they shipped 1 and can’t contact them to get a refund or to get the remaining 3 fragrances. Spent almost $200 for just 1 fragrance. DO NOT WASTE YOUR TIME AND MONEY. CUPIDS IS A SCAM!!
Response from Cupid FragrancesDec 17, 2025
Hi Aroldo, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team
Report
Rich C.
Dec 10, 2025
Will definitely double charge you
Will definitely double charge you If you close the 20 minutes of video trying to get people to order more you automatically charge for an order after payment details are obtained. I did order one bottle, not one person has commented on the fragrance. Your running a scam with a crap product.
Response from Cupid FragrancesDec 17, 2025
Hi Rich, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
Report
Jadon R.
Dec 10, 2025
Chemical smelliness.
Terrible. I want my money back. Perhaps the Pheromones do work but they are totally masked by chemicals. I have tested it with several different women and let me tell you...it is a definitive NO!. Absolutely terrible chemically smell. Go find a different Pheromone Cologne. Or grow a pair and become a man a woman would fall for.smelling. It is also causing my girlfriend to sneeze a lot. She is not happy.
Response from Cupid FragrancesDec 17, 2025
Hi Jadon, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team
Report
Waylon J.
Dec 10, 2025
Scam
Ordered. Never received. Support is just AI. Pretty sure this is just a Chinese credit card scam site.
Response from Cupid FragrancesDec 17, 2025
Hi Waylon, Thank you for your message. We’re truly sorry to hear about your experience and understand how you've felt that your order hasn’t been received and that your concerns were not properly addressed. We want to reassure you that we are a legitimate company and that your order and message are important to us. While we do use automated tools to help manage inquiries efficiently, our customer support is handled by real representatives who are committed to assisting you and resolving issues as quickly as possible. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team
Report
JH
Dec 10, 2025
waste of money
I received the replacement the same way all leaked out i sent pictures of the box before i opened jt it all looked soaked in oil!
Response from Cupid FragrancesDec 11, 2025
Hi Joseph, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team
Report