Cupid Fragrances Reviews | Read Customer Reviews of cupidfragrances.com

Cupid Fragrances Reviews | Read Customer Reviews of cupidfragrances.com

Cupid Fragrances reviews

1,225 approved reviews, newest moderated first

Bear N.
Feb 29, 2024
Garbage
Garbage. Total garbage. Refund policy a sham. Its been 18 days since I sent them an image of postal receipt as proof of returning product still no refund. Garbage. LIARS THEIFS PRODUCT STINKS LIKE PUBLICK TOILET
Response from Cupid FragrancesMar 5, 2024
Hello Bear, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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John S.
Feb 29, 2024
This stuff is out of China
This stuff is out of China. Took over a month to arrive. Not happy with the amount of time it took to arrive, not happy with the smell. I've tried wearing it for several days and I just can't get used to the aweful smell. This is not what it's advertised as. Save your money for something worth while with a pleasing smell.
Response from Cupid FragrancesMar 5, 2024
Hello John, Thank you for reaching out to us and sharing your feedback regarding your recent purchase of [Product Name]. We sincerely apologize for the inconvenience and disappointment you've experienced. We understand your concerns regarding the extended delivery time and the dissatisfaction with the product's scent. We strive to provide high-quality products and ensure timely delivery, and we regret that we fell short of your expectations in this instance. We take your feedback seriously and will review our processes to improve our service and product offerings. Your satisfaction is of utmost importance to us, and we want to make things right for you. We apologize for any inconvenience caused, and we appreciate your understanding and patience in this matter. If you have any further questions or concerns, please feel free to contact us. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future. The Cupids Team
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alex E.
Feb 28, 2024
Rubbish
Rubbish. The smell would last for less than 30minutes. Also not smelling good.
Response from Cupid FragrancesMar 5, 2024
Hello Alex, I'm sorry to hear that you're not satisfied with the product. To better assist you, could you please provide us with your order number or any relevant purchase information. With this information, we'll be able to investigate further and work towards a resolution that meets your satisfaction. Thank you for bringing this matter to our attention. We look forward to hearing back from you soon. The Cupids Team
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Rodney J.
Feb 28, 2024
FAKE FAKE FAKE
Good day,l wished l read some reviews before l bought this cologne,it doesn't do what they advertised yes it smells good but its not a lady or girl attacher that is false and should not be advertised that why.Well you at cupid you got my money hope the females would do what you say they would do NO NOT ONE....FAKE FAKE FAKE
Response from Cupid FragrancesMar 5, 2024
Hello Rodney, Thank you for reaching out to us regarding your recent purchase of our cologne. We're truly sorry to hear that it didn't meet your expectations based on the advertised claims. To better assist you and address your concerns, could you please provide us with your order number or any relevant purchase information. With this information, we'll be able to investigate further and work towards a resolution that meets your satisfaction. Our goal is to ensure that all our customers have a positive experience with our products. Thank you for bringing this matter to our attention. We look forward to hearing back from you soon. The Cupids Team
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customer
Feb 28, 2024
Update: DO NOT BUY THIS PRODUCT!!!!
Update to review, March 13th 2024. My order finally arrived after being "in transit" for over 30 days. From the tracking number I was able to see that they shipped my order from Los Angeles CA and, instead of sending it directly to me in Arizona, shipped it to China where it sat for over a WEEK! Then when it finally got shipped from there they sent to to New York... Again not to Arizona. From New York it then finally made it way to me. After it had arrived I was well past the 30 days for the money back guarantee. I decided to swallow my pride and give it a shot. I sprayed myself with the cupid cologne and waited for my girlfriend to get home. She came home and I hugged her, no response, I leaned in for a kiss... No response. I stood close to her to see if I could get a reaction. Nothing. Finally I asked her if she liked my new cologne. She flat out said no, it did not smell good. She was not attracted to it at all. So now I've got a cologne that doesn't turn my girlfriend on and I'm conveniently passed my 30 return window. I I decided to try it again, this time I went to the local grocery store. I stood by beautiful woman and let them walk past me, no reaction from any of them. Not one. I called one of me female friends and asked if I could stop by. She didn't even give a reaction. I asked her if she like the cologne and she even agreed it did not smell good. So after all this I'm stuck with an over profes bottle of toilet water that does do anything it's supposed to do. PLEASE PLEASE PLEASE DO NOT BUY THIS PRODUCT!!! It does not work in anyway except to repel women and the customer service is so horrible they actually ship your order AROUND THE WORLD to get out of refunding you. These people should be arrested for fraud. I can't believe I fell for this. I am honestly so disappointed. Stay away from these colognes I have to say I'm off very unhappy... I ordered this back in early January and it's now February 28th and I have received nothing. The tracking number says the plane is supposed to take flight today... So my order has been sitting somewhere waiting to be shipped for over a month now? Also the tracking number shows the label was printed in Los Angeles CA but then shipped to China? I live in Arizona, it's one state over. I could have driven over there and picked dit up by now. Also I tried to order one bottle and I was charged for a three pack? Are you kidding me? That's not what I wanted. This company has horrible customer service and is a borderline scam. If I don't get my order or if I do and it doesn't work as advertised I'm going to give this company as many bad reviews on everything platform I can. Don't give me that crap about everyone has different smell and it may not work on everyone. That's NOT what you advertised. They offer a 30 day money back guarantee but has anyone noticed that the shipping takes more than 30 days and they have a disclaimer saying they are not responsible for shipping delays due to customs, weather or our mistakes? All that means is that can get out of giving refunds people! They charge you for amounts you don't want and then refuse to give you a refund due to they ridiculous return policy.
Response from Cupid FragrancesFeb 29, 2024
Hello, Thank you for reaching out to us, and I apologize for the inconvenience and frustration you've experienced with your order. To assist you further and ensure we address this issue promptly, could you please provide us with the following details regarding your order: 1. Your order number (if available) 2. The date of purchase 3. Any relevant information regarding the product(s) you ordered Once we have this information, we will investigate the status of your order and address any discrepancies or issues with the shipment and billing. Your satisfaction is important to us, and we are committed to resolving this matter to your satisfaction. Thank you for your patience and understanding. We appreciate your cooperation in resolving this issue. The Cupids Team
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Josh W.
Feb 28, 2024
I have recently bought a bottle of…
I have recently bought a bottle of cologne. While I do think this cologne smells good, the results that this company boast all over the internet is unfortunately not true. I have worn this cologne all over many stores and around my wife and nothing. Save your money this does not perform as advertised and I would consider this false advertising. Sorry guys, Josh
Response from Cupid FragrancesFeb 29, 2024
Hello Josh, Thank you for sharing your feedback regarding your recent purchase of our cologne. I sincerely apologize for any disappointment you've experienced with the performance of the cologne. We value your honest assessment, and your input helps us improve our products and services. Your satisfaction is our top priority, and we take your feedback seriously. I assure you that we will review the claims made about our cologne and ensure that they accurately reflect its performance. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We are here to help and ensure that you are fully satisfied with your experience. Thank you for bringing this matter to our attention, and we appreciate your understanding. The Cupids Team
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Pono K.
Feb 27, 2024
I purchased this cologne on January 9th…
I purchased this cologne on January 9th 2024 and wrote a review back on January 18th 2024. It is now February 27th 2024 and I still haven’t got anything. Yesterday I got an email saying package was delivered, but I didn’t get anything . I spoke to our postal service and they didn’t deliver anything. I’m not sure what’s going on, but this is bad customer service. The email response is not good and it’s like going in circles. I tried asking for a refund but no response. Also they told me it ships from within the US, but found out it comes from China. But I order from China and it don’t take this long. Now almost 3 months has passed and they said my package got lost and if I want them to send me another one? I said yes then get a email saying it’s sold out!! So I said I want a refund and now no response. The website gives misinformation. Well I guess I got scammed. Bad customer service. Order: #180174
Response from Cupid FragrancesFeb 29, 2024
Hello Pono, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team
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Don H.
Feb 27, 2024
Well Hello:
Well Hello, I ordered on, 02/09/24. Now it's 02/27/24, and I haven't heard anything from anyone, $132.91.
Response from Cupid FragrancesFeb 29, 2024
Hello Don, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team
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