Ron O.
Possible fraud
Ordered in early February and still waiting in beginning of March. I've ordered other stuff from the US and ordered it later than this stuff and it arrived already. Really starting to think that I got scammed here. Tracking number doesn't work on their website. Pretty sketchy at this point. Send an email to customer service and to support and waiting for a response. Not really hopeful. I'm going to get one after reading the other reviews here.
Response from Cupid FragrancesMar 12, 2024
Hello Ron, Thank you for reaching out to us and sharing your concerns regarding your recent order. We understand how frustrating it must be to experience delays and difficulties with tracking your package. To assist you further and address this matter promptly, could you please provide us with your order number? Having this information will allow us to investigate the status of your order and provide you with accurate assistance. We sincerely apologize for any inconvenience or doubt this situation may have caused. Please rest assured that we take customer satisfaction very seriously, and we are committed to resolving any issues you may be experiencing. Once again, we apologize for any frustration this has caused, and we appreciate your cooperation and understanding as we work to resolve this matter for you. Looking forward to hearing back from you soon. The Cupids Team



