Cupid Fragrances is a revolutionary fragrance brand that offers a unique range of pheromone-infused colognes designed to elevate your attractiveness and boost your confidence. Our scientifically-formulated scents harness the power of pheromones, setting us apart from conventional fragrance brands. Visit cupidfragrances.com to discover a new world of irresistible allure and leave ordinary fragrances behind. Experience the Cupid difference, and let your inner magnetism shine.
Cupid Fragrances (cupidfragrances.com) has 1,225 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
Also known as
cupidfragrances.com
Website
cupidfragrances.com
Category
Cosmetics & Makeup
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
No follow through !!! Order#140634
So, Cupid Fragrances only replies through Trust Pilot. They say they want to make things right, ask for more info (which they already have), and then never follow through.
Absolutely Zero Customer Support.
Response from Cupid FragrancesFeb 22, 2024
Hi John,
We hope this email finds you well. We have responded to your email yesterday.
We've checked and seen that your order was marked as delivered on January 16. Here's the tracking link for reference:
https://www.cupids.com/apps/track123?nums=AT197987511CN
Could you please let us know if the order was received?
We hope to hear from you soon.
The Cupids Team
RB
Ryan B.
Good smell but fads quickly.
Good smell but fads quickly.
Response from Cupid FragrancesFeb 22, 2024
Hello Ryan,
Thank you for sharing your thoughts with us. We appreciate your feedback regarding the scent of our product.
We're pleased to hear that you find the smell pleasant. However, we understand your concern about its longevity, and we will take this into consideration as we continue to improve our products.
If you have any further feedback or questions, please don't hesitate to reach out. We value your input and strive to provide the best possible experience for our customers.
Thank you for choosing our product.
The Cupids Team
JK
Jake K.
Do not deal with these people
Do not deal with these people. These guys are the worst people ever they robbed me of my money and never got my order. I ordered in November 2023. We are in March almost and I never got my order nor my money back from them. they offered me 10% discount on my next order cause my order got lost during shipping, lmao like would ever order anything from. They are a joke of a company!! These guys are the worst do not, and I say, do not order anything from this company if you don’t want to get robbed!! My credit card company is after them for fraudulent activity! So I’ve warned you guys. This company is out of china and it’s garbage cologne!!
Response from Cupid FragrancesFeb 22, 2024
Hello Jake,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupids’ Customer Support Team
GT
Good T.
NEVER RECEIVED AND NO RESPONSE
I placed an order for this cologne months ago and never received the product. I’ve reach out multiple times via email to try and work something out but I have gotten no response. I feel like I am being scammed out of 60 dollars and have no where to turn to. I even paid additional for priority shipping
Response from Cupid FragrancesFeb 22, 2024
Hello,
We sincerely apologize for the inconvenience you've experienced with your recent order. Your satisfaction is our top priority, and we want to address this matter as quickly as possible.
To assist you further and ensure that we can resolve this issue promptly, could you please provide us with the order details, such as the order number or the email address associated with the purchase? With this information, we will be able to locate your order in our system and investigate the matter thoroughly.
We understand the frustration of not receiving your order despite paying for priority shipping, and we want to assure you that we take such concerns seriously. Rest assured, we will do everything within our power to rectify the situation and ensure that you receive the product you ordered or a refund for the amount paid.
Thank you for bringing this matter to our attention, and we appreciate your patience and understanding as we work to assist you further.
The Cupids Team
MG
Michael G.
Dont get your hopes up.
It doesnt smell good. It smells like flowers or something. its very feminine.. also my wife didn't like the smell at all. but smell aside does it work? No, it doesn't. I wanted to believe it did but it doesn't. also, the ingredients include fragrances, alcohol, and water. i ordered 3 by accident.. i tried to order just one but somehow my card was still charged for 3. now i have three bottles and ill never use them. also i thought that maybe it was just the bottle I opened maybe they filled a men's bottle with womens by accident... so I opened another one and nope... the same flowery smell.
i gave it two stars because of the communication with shipping. still took 3 weeks but at least i knew it was coming,
Response from Cupid FragrancesFeb 29, 2024
Hello Michael,
Thank you for taking the time to provide us with your feedback regarding your recent purchase. We truly appreciate your honesty and value the opportunity to address your concerns.
I apologize for any disappointment caused by the scent of the product. We understand that fragrance preferences can vary greatly among individuals, and we strive to offer a range of options to accommodate different tastes. However, I regret to hear that the scent did not meet your expectations or suit your preferences.
Regarding the effectiveness of the product, I'm deeply sorry to learn that it did not meet your expectations in terms of performance. We take great care in formulating and selecting our products to ensure their quality and effectiveness, and we are disappointed to hear that this was not your experience. Your feedback regarding the ingredients is duly noted, and we will take it into consideration for future improvements.
Your two-star rating due to the communication regarding shipping is appreciated, and I'm glad to hear that you found it helpful despite the delay. We continuously strive to improve our communication and shipping processes to provide a better experience for our customers.
Once again, I apologize for the disappointment and inconvenience you've experienced. Your satisfaction is important to us, and we would like to make things right. Please let us know if there's anything further we can do to assist you.
The Cupids Team
RM
Rif M.
Don’t ever order that product Cupid…
Don’t ever order that product Cupid Fragrances or any product from this name they are bunch of scam of you order 1 items they will charge you for 2 I already lost 195us dollars and didn’t receive any product and they offered me refund of 10% of what I pay
That’s what the answer me
As a gesture of our commitment to your satisfaction and to apologize for the inconvenience caused, we would like to offer you a 10% refund on your order. This refund will be processed promptly.
If you wish to proceed with the refund, please let us know, and we will ensure the necessary arrangements are made. Hoping for your kind understanding and consideration.
Best regards,
Mary
Response from Cupid FragrancesFeb 18, 2024
Hello Rif,
Thank you for reaching out to us and sharing your experience.
We sincerely apologize for the inconvenience and frustration you've encountered with your order from Cupid Fragrances. Your feedback is important to us, and we are committed to resolving this issue promptly.
To assist you further and address your concerns, could you please provide us with the following details:
Your order number, if available.
The email address associated with your order.
Any other relevant information regarding your purchase.
With this information, we will investigate the matter and work to resolve it to your satisfaction. We understand the importance of ensuring a positive customer experience and apologize for any inconvenience caused.
Thank you for your cooperation and understanding. We look forward to assisting you.
Team Cupids
JA
James
Never bought it never would
Never bought it never would. Do you think it's ok to wear this cologne when it chemically alters the brain chemistry of woman then alters their perception towards you? Wrong on so many levels. For sad pervs as far as I'm concerned. Good luck when these women clock on then come after you.
Response from Cupid FragrancesFeb 18, 2024
Hello James,
Thank you for sharing your perspective with us.
We understand and respect your decision not to purchase the cologne in question. We take all feedback seriously and aim to offer products that align with our customers' values and preferences.
Your concerns regarding the potential effects of certain fragrances on brain chemistry and perception are duly noted. We prioritize the well-being and satisfaction of our customers, and we continually strive to ensure that our products meet ethical standards and promote positive experiences.
If you have any further questions or concerns, please feel free to reach out to us. We are here to assist you.
Thank you for taking the time to share your thoughts with us.
The CupidsTeam
BS
Barrison S.
By giving me my money back.
By giving me my money back.. I ordered ONE Bottle and they tried charging me for 3!, then 2 weeks later I finally got my money back but they kept the money for one bottle which I NEVER RECIEVED!!
RIPOFFS R US!!!'
There's nothing to "update" it's still the same.. a month later and NOTHING!!!
DO NOT DEAL WITH THESE RIPOFFS!!!
Just put in their name & add complaints & reviews! I'm not the only one!!
I order from England, & Japan all the time, 2 weeks to 16/17 days TOPS!!!
OH! & look up pheromone colognes!
There no such luck that they actually work!! It's all B.S.
I only wish I had looked them up first!!
Response from Cupid FragrancesFeb 18, 2024
Hello Barrison,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupids’ Customer Support Team
