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CubeSmart Self Storage Reviews | Read Customer Reviews of cubesmart.com

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Moving & Storage
CubeSmart Self Storage

CubeSmart Self StorageReviews of cubesmart.com

2.7541 reviews
Moving & Storage
5 Old Lancaster Road, Malvern, Pennsylvania

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CubeSmart Self Storage2.7

Reviews541 About Contact

Overall score

2.7 out of 5

Poor

Average of 541 reviews

Distribution

5★40%
4★2%
3★1%
2★5%
1★51%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 800-1717
cubesmart.com
5 Old Lancaster RoadMalvern, PA 19355

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About CubeSmart Self Storage

CubeSmart is a self-administered and self-managed real estate company that owns or manages more than 900 self-storage facilities. We are a proud, passionate and dedicated team working in a collaborative environment to provide award-winning service and innovative solutions to our Customers. With more than 1 million satisfied Customers, CubeSmart is the most trusted service provider in the industry.

CubeSmart Self Storage (cubesmart.com) has 541 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.

Also known as: cubesmart.com
Website: cubesmart.com
Category: Moving & Storage
Location: Malvern, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company has not replied to any reviews yet.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CubeSmart Self Storage reviews

Showing 217 reviews with 5 stars · Clear filters

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Tasha W.
Mar 18, 2019
Excellent customer service from Luis
Excellent customer service from Luis. He was attentive and professional
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Michael A.
Mar 9, 2019
Rubi G was amazing
Rubi G was amazing. She was really informative and patient!
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Southern G.
Feb 24, 2019
Dena Marie was Excellent
Dena Marie was Excellent, Courteous and polite! CubeStorage Pearland, TX 77584. Mr and Mrs. Honig
Report
Andrea
Nov 11, 2018
Karla Rodriguez of Cromwell
Karla Rodriguez of Cromwell, CT is a gem. Gave me great advice about unloading my things when I'm ready.
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Brandi H.
Oct 5, 2018
CJ was very helpful
CJ was very helpful, kind,and courteous. I appreciate his exceptional service..
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Judy L.
Aug 4, 2018
I have always had a great experience…
I have always had a great experience with this facility. This is my second time using Cube Smart. NeToya Thompson is very friendly and helpful with any need you may have. A great manager. Judy Lawless
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Rachel B.
Jul 29, 2018
Sharing my experience with CubeSmart
Wonderful customer service the Manager Angie was excellent thank you
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customer
Jul 28, 2018
Store 6339
Store 6339 - Shreveport, Louisiana - Great to deal with. I have dealt with this company for many years. they are wonderful ! I have suggested them to my friends & will in the future too. If I needed a storage unit, this is the place I would go to !! Great people to work with.
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