CubeSmart is a self-administered and self-managed real estate company that owns or manages more than 900 self-storage facilities. We are a proud, passionate and dedicated team working in a collaborative environment to provide award-winning service and innovative solutions to our Customers. With more than 1 million satisfied Customers, CubeSmart is the most trusted service provider in the industry.
CubeSmart Self Storage (cubesmart.com) has 541 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
Also known as
cubesmart.com
Website
cubesmart.com
Category
Moving & Storage
Location
Malvern, Pennsylvania
Listed on Five Star Index
2026
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Latest
Most recent review: October 2026.
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My wife & I recently got a storage unit & am very pleased with the overall experience we had. Anne & Raquel were/are very friendly, helpful, professional & knowledgeable. They answered all of our questions in a timely manner & suggested buying a lock through CubeSmart (which we did.) We asked if we could leave them 1 of our sets of keys with them & they gladly did. They discussed all info with us & were very polite. We recommend others to CubeSmart. Thank you.
JO
John
Top service from CubeSmart managers…
Top service from CubeSmart managers Ashley Yelverton and Lock Piatt at the 838 N Loop 1604 E San Antonio, TX 78232. Thank you for the help with two rented Cubes and the free truck. I hope that Corporate will fix the problem elevator again to help others like the two of you did.
JE
Jennifer
I've rented storage on and off over the…
I've rented storage on and off over the years from several different facilities. Of all the companies, Cube Smart is HANDS DOWN the BEST! The office manager and his staff at my location were not only friendly (as one would expect) but treated me like I was family. The facility was always clean including the bathrooms. Never had any issues and when I need storage again, will definitely be back at Cube Smart!
IR
Ignacio R.
Cube smart storage facility North Bay…
Cube smart storage facility North Bay Village very clean very Professional Awesome Place...Luis attended me like a king unbelievable service thank you Luis
AS
Angel S.
Cubesmart storage in north bay village…
Cubesmart storage in north bay village is a nice place and its very clean and great coustmer service 👍🏾 Thanks mr Luis for your service 😁keep up the good work
MB
Michael B.
Reviews For Lowell Storage
Reviews For Lowell Storage , 20 Duren ave, Lowell Mass 01851
December 2, 2019
To whom it may concern,
I have been renting from your previous owner since he opened up fifteen years ago. Cubesmart took over, and I like everything about your services except for the price, AS I HAVE PREVIOUSLY INDICATED.
However, there is one thing that makes me feel good when I enter my storage units, all three of them is when I pass by the gate, or when I enter the office and I pay my bill, and the marvelous treatment I get from one of your employees by the name Tricia Hernandez. Her smile, her welcoming treatment, her attitude, her cheerfulness and above all her professionalism is above and beyond anything superlative. The truth is that I do not feel the burden of payment, but instead I feel that I am home suite home.
Allow me to give credit where credit is due, because such a person can make a big difference in human relationship, and this is the kind of people we need to make the world a better place to live in.
Thank you,
Michael S. Benlian
AD
Amie D.
I would like 5 stars for my cubesmart heroes
I would like to 5 stars for my heroes! Paul, Ron, and Mia for outstanding customer service. Cube smart bought the property recently from Bargain Storage that I have been a tenant for 15 months, the owners at the time of moving in was Bargain Storage I am not a fan of Bargain Storage at all. To make a long story short it was a nightmare for 15 months on the business side of things @ Bargain Storage. I love Cube Smart Storage and their
Cube Smart dedicated employees Ron, Mia, and Paul Fleming, saved my business jumped right into action to make sure that I stayed in my building, doing what I love💪🙏❤️ And I am truly grateful
They are called ”SMART” for a reason.
I was on the verge of a financial setback and lost business.May I mention Paul and Ron spoke with me and each other trying to help and figure out what to do
Paul waived most of my rent and helped me figure out what to do, Ron with a big smile went inside my building and did my dimension measurements with a flashlight, and that sweet Mia would come out of the office every day with encouraging words and a big hug. These guys forever have a special place in my heart.❤️❤️❤️🌹🌹🌹
#teamcubesmart
SHONDA Amie- Dombrowsky
DP
Darlene P.
Customer service representative Lynette…
Customer service representative Lynette Brooks was awesome...
She was couteous and very helpful in explaining about the services. She is truly the reason I chose cubesmart. She was very thorough and answered all of my questions.
Great customer service skills and a beautiful smile.
Thanks Lynette Brooks for making my experience a pleasant one.