CubeSmart Self StorageReviews of cubesmart.com

My church rented a unit at 0249 in Naples. The manager, Mike Vasquez, has went above and to accommodate us. He even came in on his day off to fulfill a special request while we were first renting the unit. The employee who initially helped us was equally helpful. Everyone here always has a smile. The facility is clean. The staff are courteous and helpful. The prices are even decent.

Great experience with Store Manager Antony Avella at Store 5923 in Lake Mary, Florida. This location was recently purchased from an independent owner. My Company has been at this location for many years, have two units and needed a third unit very quickly for an office move. Antony was very helpful and was able to provide this additional unit very near the other units and at a great rate. It was a simple and professional transaction. Easy to do business with!

I give this storage place in Aransas Pass and this young lady named Tammy that who helped me a five-star she has very caring charisma she's very helpful with everything so I give her a five-star everything was nice and cleaned and ready to go didn't take very long for the process thank you

The manager, Ashley P. at location 300 West about 3500 South, Salt Lake City, Utah, went out if her way to help remedy an issue I had today, 5/27/2020. I needed a necessary item from my storage unit, when I got to Cube Smart at 5:00pm I found my storage key was lost, I went home to get the spare key and couldn't find it. The office closed at 6:00pm, I called the manager at 5:45pm, told her I could be there in 5-10 minutes, would that be in enough time for her to cut off my lock so I could get into my unit. She was more than willing to accommodate me. She worked with me until 7:00pm to cut off my lock, retrieve a spray oil since I have a door that often seizes up and needs WD40 to spray on the hinges and around the door to get it opened. We got the door opened, I retrieved the item I needed. She looked in my unit and assessed that it was a larger unit than I needed, I had recently disposed of about 1/3 of the contents. She told me when she had the next smaller unit become available she'd contact me so I'd pay $10-$12 less a month and also have a door that didn't seize up. Then she told me to check with my insurance company, find out if they covered off site storage unit contents, if they do then I could reduce my monthly rental fee by another $10-$12. I appreciate the friendly manner in which she helped me resolve my issue along with the two recommendations to reduce my monthly rental expense, all on her time after hours.

Hello...after my rental was broken into twice in one week at another storage place I walked into CubeSmart in Antioch in tears! I initially reserved a unit online but after seeing it was too small, Monica Berg showed me a bigger one for $10 more a month! Monica was very empathetic to my needs and what I was going thru. She made the transition seamless. I am very happy that there are two security entrances to get into my space which made make me feel my items are safe. I highly recommend. Thank you Monica for putting me at ease.

I rented a storage unit from Shawn at store #230-8930 E Hampden Ave. Denver CO. He is such a great guy!! He was very knowledgeable and extremely helpful. He and Mary keep the place clean and in good order. I am extremely happy with this facility, and highly recommend it if you are looking for a good, clean, storage space with outstanding customer service. Thank you Shawn!!!!!

Tina and the staff at the CubeSmart on Oklahoma Avenue Milwaukee Wisconsin is awesome great customer service place is always neat and clean I get everything fixed right away when people hit the garage door she always has free coffee available for us and always there with a smile I'd recommend CubeSmart to everybody

Every time that I stop by the office it always turns out to be an excellent experience! With Jeri and Bob's superb customer service I know everything is complete and correct as they take that extra step ensuring that I'm 100% satisfied. No worries as they will take the worst day and turn it into a positive experience. CubeSmart at 12902 South Highway 301, Riverview, Fl. is the best.