CTS POINT Reviews | Read Customer Reviews of ctspoint.com

CTS POINT Reviews | Read Customer Reviews of ctspoint.com

CTS POINT reviews

205 approved reviews, newest moderated first

jay R.
May 19, 2025
Got what I wanted
Got what I wanted
Response from CTS POINTMay 20, 2025
Thank you Jay!
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Gal
May 7, 2025
Great partner to work with
Great partner to work with
Response from CTS POINTMay 7, 2025
Thank you Gal!
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Donna
May 2, 2025
Alan and Mike stayed in touch with me…
Alan and Mike stayed in touch with me during the receipt and processing of my order. I loved their communication and I received my order promptly. I would definitely order from them again.
Response from CTS POINTMay 5, 2025
Thank you Donna!
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Rob
May 1, 2025
Mike was very helpful in resolving an…
Mike was very helpful in resolving an issue resolving a fraudalent online purchase of a printer He sent me an email stating that I would get a refund
Response from CTS POINTMay 5, 2025
Thank you Rob!
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Sabrina B.
Apr 30, 2025
Ordered 2 Printers
Ordered 2 Printers: HP Officejet 9020 We received the printers quickly, within a week of ordering them. They were packed very carefully and work well; as expected.
Response from CTS POINTMay 5, 2025
Thank you for your kind feedback! We appreciate your trust in us and are here if you need anything in the future.
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Grace R.
Apr 23, 2025
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Responding client. On time.
Response from CTS POINTMay 5, 2025
Thank you Grace!
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Jerry
Apr 7, 2025
Supermicro Motherboard
I'm building a storage server and found this company in Southern California that has a new motherboard listed. First time using them and the product will arrive in a few days. Let's hope it's all good.
Response from CTS POINTMay 5, 2025
Thanks for choosing us for your storage server build! If you have any questions or need support, don’t hesitate to reach out. We're here to help!
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Wayne
Apr 2, 2025
They sent me a "new" printer
They sent me a "new" printer. Factory warranty expired on January 9, 2013. The print driver would not work with Windows 11 and Hewlett Packard could not send me a print driver that would work with that printer. I returned that printer, bought a new model printer, but before they received the "new" one, they sent me a refurbished printer of the same model. I declined to accept that one. They charged me a restocking fee of 32.773%.
Response from CTS POINTApr 4, 2025
Hi Wayne, We understand how disappointing it must have been to receive a product that didn’t meet your expectations. However, you never reached out to us to confirm the compatibility for windows 11 before placing the order. We have sent you a brand new printer and we tried our best to assist you in downloading the latest drivers for the printer. Later on, you agreed to send you a refurbished printer when the issue couldn't be resolved for the latest drivers. When we reached out the next day, you completely changed your mind and ordered a printer from somewhere else without letting us know. So, we lost the shipping cost twice. We could not have charged the restocking fee if there was a mistake from our side or if you would have let us know that you don't want a replacement and just want a full refund. Please feel free to reach out to our customer support team directly at [email protected] if you have any further questions or if you'd like us to further investigate the matter.
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