STEFAN C.
next time
good experiences !!!
Response from CTS POINTOct 1, 2026
Thanks so much for the great feedback! We look forward to making your next experience even better!

CTS POINT, INC is devoted to delivering exceptional IT solutions through our online platform. Although we are based in Covina, California, our team brings a wealth of experience and expertise to the IT landscape. Our unwavering commitment to excellence fuels our mission as we serve the needs of our valued clients.
CTS POINT (ctspoint.com) has 205 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 12 reviews with 4 stars · Clear filters
STEFAN C.
good experiences !!!
Response from CTS POINTOct 1, 2026
Thanks so much for the great feedback! We look forward to making your next experience even better!
Rebecca T.
Helpful customer service
Gary T.
I’ve only had it 8 days hard to review in that short of time. It was delivered on time and works. The only disappointment is the volume of videos and I certainly don’t blame that on you. Actually my IPhone is louder. Other than that it’s fine
Tracey H.
After working with Frank Hill, the issue was resolved and the proper items were delivered. Received the wrong item.
Response from CTS POINTMay 29, 2026
We sincerely apologize for the inconvenience caused by receiving the wrong item. We understand how frustrating this must be and appreciate you bringing it to our attention. Please contact us with your order details so we can arrange a replacement or refund as quickly as possible. Thank you for your patience and understanding.
john M.
Received order in a timely matter.
Martin
I had an issue with receiving the wrong product. It was resolved quickly and to my satisfaction.
William O.
Had a broken computer for quite a while, the manufacturer no longer supports the hardware. It had a less than common version of the power supply which for some reason was difficult to find. Finally got 1 at CTS Point, system is up & running.
Anor A.
The customer service is VERY responsive. We would definitely purchase from CTS in the future. The only caveat is that for purchases of a certain amount, I would rather have the option to pay for FEDEX or UPS because the USPS is inconsistent.