Allen R.
Poorly packaged
Poorly packaged. The monitor had some bubble wrap around each side of the monitor but the center was not protected. The two pieces of the monitor stand were not wrapped and sitting loose in the box. Fortunately they did not destroy the screen during shipment .
Response from CTS POINTJan 21, 2026
We appreciate you taking the time to let us know. While we’re glad the monitor arrived safely, we agree the packaging should have been more secure. This feedback has been forwarded to our fulfillment team so we can improve how monitors and accessories are packed for shipment going forward.