CTS POINTReviews of ctspoint.com

Received hard drive quickly. Good price. I mistakenly ordered the wrong model. Accommodating. Their restocking fee is 25%. Steep!

Got her quick and she works!

The customer service is VERY responsive. We would definitely purchase from CTS in the future. The only caveat is that for purchases of a certain amount, I would rather have the option to pay for FEDEX or UPS because the USPS is inconsistent.

Alan was very responsive and helpful. The product arrived fast and everything we've tested so far works great.

Frank provided the needed Hard Drives based on the model #.

My original scanner choice wasn't available. Alan offered a couple of different possibilities & sent the specs to compare to make my choice easier. The scanner came solidly packaged (which, if you've ever used a tabloid scanner, is a VERY BIG deal...) & worked right out of the box with my Silverfast scanning software.

They sent me used memory that did not work the first time. They sent me another used one this time but it works. They even managed to find a little caser for it. Thanks, I guess.

I received a call from Frank after placing an order, stating the item will be used and the price is adjusted accordingly. Turns out Frank is ordering from a big online marketplace on behalf of me. However, the item does come functional and the price is right, so I consider him as a good shopping concierge. One thing worth to mention. The original shipment is missing an IO shield and Frank also ordered one to me for free. Kudos to him!