cruises.comReviews of cruises.com

William explained the cruise options very well. Made it easy to book. He did a great job.

It was just easy to get all four of us booked for our cruise! No problems so far!

Got just what I wanted. Doc was a great customer service guy.

I was ready to pay for the trip (3 attempts)but your website is try to sell me the travel insurance $89 for each person and without kicking the purchase insurance button my payment is incomplete this is very frustrating. Causing me to wonder are you a cruise company or an insurance company?

The agent, vivian, was helpful and patient as I try to make sense of a lot of information at one time since this was the first time I was signing up for this particular cruise line.

Julie provided me with a smooth booking process and answered all of my questions. This will be my first cruise.

Cruises.com are the best! They always have the best prices and have add-ons at no cost. Every time I cruise I call them! Last cruise was in Alaska and next cruise is in the Southern Caribbean. Julie Winsjansen is an excellent travel agent and always a pleasure to do business with. I highly recommend cruises.com and Julie W!!

I booked a 20 day Meditterranian cruise with Cruises.com under the understanding that I would recieve 3% of the purchase price of about $4800 back via my Rakuten account. I took the cruise in April 2025. They are still advertising cash back via Rakuten but I have been unable to get them to honor this despite reaching out to them. Rakuten have made several attempts to reach out to them to no avail. Dishonest company, do not trust!