Cruise.com Reviews | Read Customer Reviews of cruise.com

Cruise.comReviews of cruise.com

3.2304 reviews
Travel Agencies
255 E. Dania Beach Blvd., Dania Beach, Florida

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Cruise.com

About Cruise.com

Cruise.com was established in 1998 and offers a full range of cruises worldwide. We are available 24/7 at 888-333-3116. Our agents all have extensive experience in the cruise industry and can help travelers in booking all cruises from three day Bahamas cruises to 100+ day world voyages. A variety of tools are available on www.cruise.com including comprehensive itineraries, ship information, cruise videos and virtual lectures to aid in planning your cruise vacation. Cruise.com is in receipt of a number of awards including Norwegian Cruise Line’s Elite President’s Travel Partner of the Year, Royal Caribbean's ‘Online Agency of the Year’ by Royal Caribbean Cruise Lines, ‘Partner of the Year’ Eastern Region by Carnival Cruise Line, MSC Cruise's 'Online Agency of the Year', and Vacation.com ‘Travel Agency of the Year’.

Cruise.com (cruise.com) has 304 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.

Website: cruise.com
Category: Travel Agencies
Location: Dania Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 5% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cruise.com reviews

304 approved reviews, newest moderated first

Migdalia W.
Mar 21, 2015
Great website for cruises
great rates for cruises. I book all my cruises through cruise.com
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Jennifer from Tampa, F.
Mar 21, 2015
Repeat customer - keep coming back for great service
Our agent Victoria was patient, informative and came up with an even better deal than was advertised on the website.
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Doreen P.
Mar 21, 2015
Always The BEST
I shop the cruise I am interested in and find that cruise.com usually can meet, and in most cases, beat the prices I peruse. I book almost all my cruises with them. I have a good relationship with the Agent, have no problems dealing with customer service, and they carefully explain all the pricing and offer any other deals that may be of interest. Give them a try.
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Alex K.
Mar 21, 2015
Very easy
Answered all my questions. Fast and efficient
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Elyse L.
Mar 21, 2015
Excellent value and informed reps
Booked with them for years. Never had a problem or issue. Nine out of ten times, there prices couldn't be beat. Love their 24 hour service. Website is ultra easy to navigate and prices come up all inclusive without having to put in all your personal date.
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DENNIS A.
Mar 21, 2015
Excellent professional service
Excellent customer service
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Bosley
Mar 20, 2015
I always get great service
I have booked over 5 cruises with cruise.com and am very happy with the service as well as the prices. It seemed like they gave me more incentives then others sites I've looked at. Such as ship board credits on gifts waiting in our stateroom such as chocolate.
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Wendy In F.
Mar 20, 2015
Michelle Rocks!
My Salesperson was fantastic! As a first time cruiser I wasn't sure what some of my questions WERE! She anticipated my needs and dilemmas and was extremely proactive and forthcoming. She made it clear that she will be there for me up to the cruise date and I know that she will remember me and my particularities.
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