Crown & PawReviews of crownandpaw.com

Response from Crown & PawJul 3, 2023

Hey Justyna, I understand your disappointment. I'd really like the opportunity to resolve this for you - it's important to us that our customers are happy with their experience! I know how much pets mean to their owners and I'd love to make it right. If you can send me a photo of the item that you have received via the email [email protected] and provide details of your order at your earliest convenience. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Response from Crown & PawJun 26, 2023

Hi Laura, I'm sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. I've checked the email you sent to us and it seems to show that one of our team has provide you with correct tracking details for your order. Thank you!

Response from Crown & PawJun 19, 2023

Hey Beth, I'm so sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and I would like to make things right. Please let send us an email via [email protected] so I can determine how I'll be able to provide you with further assistance. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Response from Crown & PawJun 5, 2023

Hi Jackie, I'd like to let you know that you'll be able to review and approve the artwork via your dashboard by entering your order number and email address. Thank you!