Crowd StreetReviews of crowdstreet.com

Great selection of vetted deals and sponsors to diversify your portfolio. Realize the income and tax benefits of owning real estate without the hassle of owning and managing properties. I highly recommend CrowdStreet!

This company is on a solid growth path to take over private real estate investment firms by offering smaller investment opportunities to their investors through crowd-funding. They do all the vetting and heavy lifting for you as an investor.

CrowdStreet is an unbelievable platform providing me with access to unique and interesting deals I couldn't otherwise get access to. I have invested in numerous CrowdStreet deals over the last 5+ years. The website is incredibly easy to use and the customer service is exceptional. I chose to write a review and share my experience in part because of the incredibly positive experience I have had with the team.

CrowdStreet is great at getting your money. Once they've gotten your money and they've gotten their percentage, your hear mostly crickets. Investors are kept largely in the dark. I've invested in 7 projects of theirs going back four years. None have paid a dime so far. Two have required a "capital call" (more money from investors for the project to stay afloat.) CrowdStreet does NOT advocate for their investors after the investment is made, and does NOT require meaningful reporting from project sponsors. As a result, mostly what you get is "happy talk" BS which tells you nothing. I'm very nervous about my investments.

After monitoring crowdstreet deals for a least a few years, I have found good deals far and few between, and when I find a deal it becomes oversubscribed quickly, and then you are waitlisted. This gives you very little time to fill out documents, especially if your trying to get verification. I completely agree with the other review - THERE IS NO DEFINED TIME TO GET YOUR DOCUMENTS IN. There should be at least 24 hours. This promotes good will, good business sense, and repeat business even though it may cost crowdstreet a little in the short run.

As a 4 year investor, I won't be making any more investments with Crowdstreet. Latest issue... a sponsor I invested with mailed a check to my previous mailing address. Check was then cashed (not by me). Sponsor doesn't respond to emails requesting info, failed to update their records with correct mailing address, claimed they were sending a new check, and now 6 weeks later, tells me it the original check was cashed fraudulently and there's nothing they can do. Crowdstreet needs to help facilitate payments and communication, but the only response from Crowdstreet when there are issues is a shoulder shrug and "not our problem" attitude. Sorry Crowdstreet - but this is your problem.

The biggest problem in crowdstreet is funding the money to the investment company. They ask us to send funds by ACH or wire. First of any only businesses can initiate ACH transaction and so if you are a personal investor, this is out of question. The next option is wire the funds and so every time you invest, you have to spend $40. They (Crowdstreet) charges anywhere from 1-2% fees from the other company and they don't provide even basic funding mechanism for investors to fund the required money. They will not even respond to your queries since every time you call their 800 number, you leave a voicemail and no one answers back. Even by email they don't answer your questions. Their customer support is deplorable. The platform concept is good but for personal investors, the entire experience is really really horrendous. Tried it out again today to attend their zoom call. Their folks never take our questions and answer them - Have proof of all submitted questions. They say you are pre-approved and by the time you are e-signing the docs in about 20 minutes, you get email indicated you are waitlisted - This is complete BS and waste of people's time. They have no mechanism of controlling or notifying the interested subscribers. It's a matter of time other competing crowd sourcing platforms come to play to stop the hegemony of such horrible investing platforms Update : Few weeks after I posted the above review, two of the crowdstreet's executives including customer executive had a long hour meeting to discuss the above feedback. I was told they would look into this and revert back but no one ever did. I was also surprised to learn that they themselves did not know that non-business (personal Trusts or anyone) can't initiate ACH transactions through any financial institution - which is exactly what I mentioned above. In terms of the bidding process, they were going to do changes to streamline this as well. Update : 4th July, 2021 While I have recently read about the new streamlined process of ensuring oversubscription is handled appropriately, I have yet to try out the new system. I asked them about ACH support and yet again disappointed, they still do not support this and ask investors to either wire funds (which cost $35-$40 for any domestic outgoing wire) or initiate ACH transaction (please remember you can only this IF YOU HAVE A BUSINESS ACCOUNT - without which THIS is not possible at all - no matter who says what). All other competing sites - realty mogul, upside avenue, equity multiple, fundrise (More like a REIT) and many others DOES NOT HAVE THIS PROBLEM. They merely take your bank name and automate the ACH transaction directly from the receiving investment party (rather than you - the sender having to initiate this). Very disappointed that crowdstreet continues to NOT SUPPORT this very basic mechanism for funding money.

In my experience, CrowdStreet oversells their due diligence effort/support and expected returns and then under delivers on both. If an investment goes south, they then basically don't provide any support whatsoever and basically say "you are on your own, we are just a platform." After making 8 diversified investments (1 medical, 2 apartments, 3 hotels, 2 assisted living), 2 are performing according to plan, 2 are under construction, and 4 are underperforming, with 1 of these being a complete write-off Based on my experience, you are much better investing with FundRise, Realty Mogul, Realty Shares, Peer Street, or more traditional REITs than CrowdStreet.