CrowdologyReviews of crowdology.com

I have also recently had a lot of problems with Crowdology and they don’t respond to any complaints. I get to the end of surveys only to be told I don’t qualify, or to be told that I do qualify and gives me another survey without giving me completion of the one I just finished. I have not had any rewards credited for some time whereas my account used to stack up quickly. They need to get this sorted as I am losing confidence in them.

Been using Crowdology for a few months now and managed to cash out once, very close to the second! I think that’s good considering I only take part in about a quarter of the surveys sent to me, but there are loads available 👍

Super easy to use, I've been using Crowdology for some time now and highly recommend it. The team were great and supportive when I had a query and I find Crowdology more reliable than other platforms.

excellent survey site, started with them about 10 days ago, no issues with surveys and seeing lots of bad reviews on here about payment, i would just like to say ive had no problems, i had 4 payments waiting in my account and today they were all paid into my paypal account, over £20 so very happy.

I have recently earned both a giftcard and Paypal payment which have shown as pending since 7th and 13th Feb respectively. Additionally, each time I try to log in, I am asked to revalidate my account, my profile has been reset to 0% and I no longer receive any surveys. I have raised 2 tickets - 93907 and 94230 to which no response has been forthcoming. I participate in several other survey sites and have never had this problem. Update 11/04/23 - received correspondence from support and my outstanding rewards have now been credited to my account. My account has also been unlocked and I have since completed many surveys for which payment has been received. Do be aware that it takes on average 5-6 working days to receive each payment and a 2% fee is deducted from Paypal rewards, although this is explained in the T's and C's. Update 08/06/23 - FYI, support tickets are handled by ONE person and due to a recent backlog there will have been delays in responding. Update 13/08/23 - Several surveys I completed recently have received a negative credit. On enquiring as to why I was informed they had failed QA and to ensure my profile was up to date. I currently have 4 pending payments, totalling >£20, with the one I completed yesterday (12/08/23) for £5.60 having now failed. Additionally, of late I am noticing an increase in the surveys that fail after answering the last question, completely wasting my time. As a result, I am not completing any more surveys with Crowdology until a.) they pay what I am owed, and b.) explain why their customer experience is so poor. No doubt they will see this review soon and attempt to resolve matters. In the meantime, be warned unless you love having your time wasted..

Overall I've had some issues with Crowdology but always find the support team helpful. It seems that a lot of the issues come from the survey provider.

So it's not just me! I have been with Crowdology for several years now, and I am a Diamond account. When I logged in today my reward balance had also been wiped. Like other reviewers I have also experienced being sent surveys but rarely qualifying to complete them, and trying to get in contact always results in a long delay before receiving any response.

Account balance wiped, just vanished with no explanation. I've got two pending withdrawls for Paypal but I'm pretty sure they're not coming. Possibly a scam, sent a message, lets see anything happens. Edit: after using their messaging system a couple of days ago I've had most of the missing balance restored to my account, no written response from them though and I'm still waiting on those pending payouts. Edit 2: Payouts received, though it did take slightly longer than they said - 10 business days for a first payment, which is 2 full weeks, it took them 2 and a half. I'm quite pleased with the service now with the bugs addressed and payouts working. Edit 3: following my intial payment taking two and half weeks, my following payment only took a couple of days, I won't change the star rating because the site does have a few issues but I'm even more pleased now.