Julie
i am trying to sign up
i am trying to sign up, up to no avail. its not working

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Crowdology (crowdology.com) has 337 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 10 reviews with 2 stars · Clear filters
Julie
i am trying to sign up, up to no avail. its not working
Donnie S.
I have been enjoying Crowdology, the surveys can be a be hit and miss in terms of qualification but is OK. I recently claim £10 in Amazon vouchers and they use Tremendous to handle this, as do some other survey companies. The odd issue I had is that the provided voucher code had already been used on my account! I am almost certain I wasn't making an error but support were not able to help. Ultimately it was impossible to pinpoint the issue but I was £10 down and that is a lot of survey time!
a happy C.
Pretty bad service. Have been unable to get a payment for over a week. Their PayPal link is faulty and has yet to be repaired.
Response from CrowdologyNov 26, 2024
Hi, I have checked your account today and unfortunately during the transition from PayPal direct to PayPal via tremendous your cash out request failed. This failed payment, has been re-applied to your account. Regards Caroline
Craig
Pretty much get excluded from most surveys. Not that you get many in the first place
J E.
I cashed out £5 on 21st May 2024, and expecting payment into my PayPal account. Then today, I tried several times to log into my Crowdology account, and it keeps saying that my email address/password is not recognized even though my account details have not changed at all. I then tried resetting the password but each time I tried, it didn't respond, just like my account never existed. I'm very unhappy about this, as I liked doing the surveys. I've sent a message to Crowdology explaining the issue which I received a support number: 124952. This is very frustrating. Since my review, I received an email from Crowdology saying that I need to contact CINT as they’re not able to help with my queries. So, I filled out a CINT form, as provided by Crowdology, explaining my queries and this was done on 24th May 2024 but I’ve not had any response from CINT or Crowdology. So, I still have not received the £5 payment owed and still unable to access my account. I’ve tried again today, 6th June, to log into my account at Crowdology, following Caroline’s reply, but it still hasn’t been reinstated even though CINT had emailed me today that this had been done. It’s still an issue.
Response from CrowdologyJun 6, 2024
2/7/24 I can see that you are now using your Crowdology account, which i assumes you still are not able to login. Your account is active, however you will need to validate it again. As below, I'd be happy to send you a link, if you contact me: [email protected] Thanks Caroline 7/6/24 Hello Jackie, It sounds like you'll need to re-validate your account, please contact me directly so i can send you the link to do this: [email protected] Thanks Caroline 6/6/24 Hello Jackie, Thanks you for providing more information, I have investigated your account and unfortunately the payment failed. I can confirm the payment has be re-credited to your account. Please check and let me know if any problems. Thanks Caroline
Brian S.
I am invited and reminded to enter surveys on a daily basis and yet I hardly ever manage to complete one as I am either screened out before answering an initial question or being excluded during the survey. It is very frustrating and I am thinking of leaving once I have accrued enough points to achieve a reward.
Response from CrowdologyMay 18, 2024
18/5/24 Hi Brian, Please contact me directly: [email protected] so i can investigate this issue Many thanks Caroline
customer
Joined last week, redeemed my £4 and they said they'd email me soon and I haven't had an email. Not sure what the process is on receiving your rewards to PayPal but it didn't even ask my PayPal details.
Response from CrowdologyFeb 7, 2024
17/5/24 Hi, The email address you have provided is not associated with a Crowdology account. Please re-confirm your email Thanks Caroline
Helen D.
Have been using crowdology for some time, all was great jntil recently stopped receiving emails and if I try to log in it says details incorrect. Password reset sends me round in circles and no response from contact us query (first asked me to use different form but nothing from there either) can't access to withdraw funds or anything Update- after receiving the message below and a week of help back and forth have managed to get account open again & am receiving invites again so fingers crossed UPDATE 2 - Can't withdraw funds, fee weeks sgo i requested a reward withdrawl, had back and forth via email again after my withdrawal was stopped, funds put back for me to reclaim, then kept getting an error when tried to withdraw, finally received an email with new payment method only for my withdrawl request to process but I have received nothing, no email, mo reward, nothing. Sent a help request but no response at all. Give up now, not risking doing any more survey for non payment. UPDATE 3, hopefully final one, day after posting last update I received my voucher link, (never received response from help ticket!) So shall see how things go. Left at 2 stars for now as had a month of problems which took a review on here to get sorted.
Response from CrowdologySep 29, 2023
Hi Helen, Can you please contact me, as from our side the 2 recent payments are successful? [email protected] Many thanks Caroline