Susan B.
We love the Norfolk!
We love our Norfolk swing set/playground. Our daughter and her friends have so much fun sliding, climbing and swinging. The entire purchase and installation process was incredibly simple.

Childhood Starts HereCreative Playthings manufactures and sells the highest quality and best value wooden swing sets on the market today.Personal Shopping AppointmentsOur stores are open for personal shopping appointments! Call your local store today to schedule your appointment or to order a custom Swing Set right over the phone!
Creative Playthings (creativeplaythings.com) has 462 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Susan B.
We love our Norfolk swing set/playground. Our daughter and her friends have so much fun sliding, climbing and swinging. The entire purchase and installation process was incredibly simple.
TimohT
Excellent swing set and easy experience with the set-up. The team was great, very communicative and responsive to our feedback and concerns. Very pleased with the experience.
AH
great service!
Chris M.
I had purchased a Basketball hoop but when it was delivered it was missing the hardware. Allison Smith the Customer Service Manager went out of her way to make sure she took care of my issue. I received the hardware and was able to install my unit. She was a pleasure to deal with and in my opinion an asset to the company.
Unsatisfied
We bought our playground a few years ago. The customer service was good when we did the purchase, but any requests for additional services after the initial purchase was not so great. For example. Requesting for a couple of wood boards to be replaced due to cracks after installation was tough to coordinate with the creative playthings staff and so much missed communication regarding sealing the playground. I recommend the playground, but I don't like how requests are handled to keep customers happy.
Response from Creative PlaythingsOct 17, 2019
Thank you for your feedback. We are sorry to hear that you are not happy with the customer service. If there is anything we can do to remedy this please contact us directly at [email protected] .
Kendra D.
Ordered a swing set to be delivered and set up. When i got home to see the swing set it was missing pieces. I did get the pieces after all but you would think paying $4000 for a swing set that everything would be there day 1.
Response from Creative PlaythingsOct 17, 2019
Thank you for your feedback. We are sorry to hear that your was missing pieces. If there is anything we can do to remedy this please contact us directly at [email protected] .
Hayden R.
Great Job, they replaced parts under warranty that I did not even know were bad, re-stained and tightened it all up. The playscape looks like new!
Gary K.
I felt like creative playthings did a great job for us from start to finish. They were particularly helpful when I had to have the playset disassembled at the end of the season due to the installation of a pool. Everyone was courteous, cooperative and good with their follow through.