Creative PlaythingsReviews of creativeplaythings.com

Creative Playthings was extremely helpful as we navigated the late winter and early spring weather conditions for our installation. We now have our swing set up and are enjoying the challenge of getting our child to come inside at the end of a full day of fun climbing, sliding and swinging.

Best thing we ever did, our kids are so happy!! Our neighbors ask us where we got it and we tell them creative playthings!

Very happy with final product but I thought the communication could have been a little better before the installation. I would have loved a call the day before with an update and also would have loved a call when we had to reschedule the measuring due to rain. Other than that, we love the swing set and the guys did a great and quick job setting up!

Service is excellent. Swing set is perfect. Kids are very happy. Thanks.

Trish is awesome and went above and beyond to make my transaction smooth and efficient.

Installers, Mike and Jose, were great as were the staff at Walpole Woodworkers. My son loves the fort and slide and we were able to make the underside a sandbox so even better!

My husband and I purchased the Williamsburg 2 in October. Due to weather restrictions, it was finally installed at the beginning of December. The first time it was installed it was installed incorrectly (the ladder was on the back). We were also told that a part was missing and that the play set would be moved back a few feet at a later date when the part arrived. Come to find out, there was no part missing and the play set also could not be relocated where we originally wanted it. We contacted Creative Playthings and they sent an installer out to remedy the situation. After the play set was "fixed" we noticed that the slats on the back of the tower were not spaced evenly and there were holes left where previous installation errors had been made. We contacted Creative Playthings again and they offered to send an installer out for a third time. We said, "no, thank you" and asked them to send us replacement parts (which they kindly did) and told them we would fix it ourselves. As the weather has gotten nicer and we have been using the play set more, we've noticed missing or broken screws, extra holes, splintered wood (where our toddler would crawl and could easily get hurt), and broken stakes holding our expensive play set in the ground. While I want to love our brand new play set that we spent a few thousand dollars on, I am very disappointed. The installation unfortunately diminished the quality of this product. If you choose to get a play set from this company, research the installer first or save yourself the hassle and install it yourself.

I called this company and explained what I needed and they worked hard with me to get me exactly what I needed and it was to me in a few days. I am very pleased with the company and the service I received. I definitely will use this company again.