There’s something special about neighbors serving neighbors. At Crime Prevention Security Systems and Custom Home Entertainment, we live, shop and raise families in the communities we serve. Our mission is to revolutionize how communities are protected and connected through intelligent security and automation solutions.
Crime Prevention Security Systems (cpss.net) has 451 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Excellent
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451 approved reviews, newest moderated first
John
Satisfied with all services, performing as advertised. Thank you.
Response from Crime Prevention Security SystemsJan 7, 2020
Thank you so much for your 5-Star Review, and your kind comment. We greatly appreciate it!
LJ
Prompt efficient service.
Response from Crime Prevention Security SystemsJan 7, 2020
Thank you so much for your 5-Star Review, and your kind comment. We greatly appreciate it!
Greg
Great company and great people!
Response from Crime Prevention Security SystemsJan 7, 2020
Thank you so much for your review. We greatly appreciate your kind words.
customer R.
When I called all confused, everyone I talked to was truly nice. The first guy I talked to was great...not sure if his name was Bill? Then Terry called me just in case I wasn’t clear yet. I really like Terry. He is the one who installed our unit. He is wonderful! Thanks to everyone I talked to including the lovely people who answered the phone.
Response from Crime Prevention Security SystemsJan 7, 2020
Thank you so much for your review. We greatly appreciate your kind words and are so glad that Bill and Terry were able to provide you with such good service.
customer
Timely service
Response from Crime Prevention Security SystemsJan 7, 2020
Thank you so much for your review and the feedback. We greatly appreciate it.
Ralph L.
John Bohannon and Cole Young did a good job of installing new system with no mess and quick service. Now, if you could only stop sending me e-mail notices each time I disarm my system I would be grateful. My e-mail is clogged with unnecessary messages, and Crime Prevention is adding to the load. I called two days ago, and asked at the Gainesville switchboard that this particular service be stopped, but it has not been. It was not. I would appreciate it if someone would do so. Thanks. -- Ralph Lowenstein, Gainesville, FL Customer No. 17574
Response from Crime Prevention Security SystemsJan 7, 2020
Thank you so much for your feedback about John and Cole. It's my understanding that we've helped to resolve the amount of notifications you received. If you have any further issues, please don't hesitate to contact us. We greatly appreciate your business!
customer
Very professional and helpful!
Response from Crime Prevention Security SystemsJan 7, 2020
Thank you so much for your review and the feedback. We greatly appreciate it.
Ralph C.
Documentation specs and 'Items Names' could be kind of 'cloudy'. Did happen when trying to change system password key.