cpap.comReviews of cpap.com

Superb company!

Customer service is always knowledgeable and responsive. I really appreciate such great support.

I wish more customer service representatives were like Charlsie. She was professional, helpful, delightful, could see what my issue was with ordering on the website, and knew how to resolve it. Charlsie had to do some research and contact her management, but she called me back in less than an hour, was able get my order submitted, and made me a satisfied customer.

The representative (Gren?) was fabulous. Extremely knowledgeable. Went through all my options. Answered all my questions. No hard sell. I really felt like she was trying to get me the best solution.

It's a greedy, scammy company. Their outsourced call center is completely useless, with representatives who speak poor English. As a result, they don't understand your question and, in general, just want to get rid of you, not to help you. My N20 mask got moldy during the 90-day warranty period, and their representative kept telling me that the warranty had already expired; when I asked him to send me a written statement, he just sent me the return policy. Do not deal with them.

The customer service agent was very responsive and helpful walking me through each step needed to resolve my problem which was related to what part of my cart could be shipped to NC and which could not. Would give her a 5 star rating

Great prices Great service Great feeling I have placed an order and wrongly used old address, this was notified after I got shipment notification mail. Jasmine, the great customer service took care of it with a smile and a kind approach. Immediately she told me, no worries we will fix it for u. They shipped another package with no extra charge and canceled previous one. Amazing customer service that be baseline for other companies as well. Thanks you, will definitely buy my supplies from CPAP.com only because of fair prices and great services.

Very helpful remote adaptation of the ResMed Sensor 10 by Korinne, the customer service tech. Much easier breathing at night with these changes.