CozzyhomesReviews of cozzyhomes.com

Tried to pay with PayPal and it kept adding more items. I tried deleting them, but, they kept reappearing and not letting me complete the purchase. I finally just closed out and will take my business elsewhere.

Beware dealing with this company. I didn't do my due diligence, so I didn't see all the negative reviews before placing my order. After doing so and getting a confirmed total (plus another e-mail confirmation from Cozzyhomes), I received an e-mail from Purrsitive Limited (?) with a second purchase confirmation. The problem? They added a handling fee and shipping insurance charge that was not shown by Cozzyhomes! You only see the additional charges AFTER you pay! I sent a cancellation e-mail to Cozzyhomes and they claim that the charges will be reversed in 2-7 days. We shall see.

WARNING SHOPPING @ Cozzy homes don't buy!!! i placed an order 2 weeks later it still hadend left China no one could tell me any thing so I emailed them thair is no customers service phone# i told them if no one knows what's going on w my order then cancle the order they did immediately then told me I'd only get a 50% refund so I told them no one told me that why didn't u tell me that before u cancled the order long story short all they care about is your money cheap products they don't care if you get the order as long as they get your credit card # thair happy

Do not buy from this brand, all of their products are just AI generated pictures of blankets and everything, don't get scamed because I know that its easy to confuse AI with reality sometimes but look closely.

Well I ordered a quilt from them I was surprised I did get my quilt it was a little thinner than I expected but it was beautiful my sister loved it thank u

Just received my (so called) quilt last night. The “quilt” wasn’t much thicker than a bed sheet, and the “quilt” is NOT really stitched together. It merely has threading attached to the fabric. The fabric is sub-par, and the colors/design are not good quality at all. I spent almost $85.00 for a twin “quilt”, including a $14.00 fee for “FedEx Express Shipping”, which according to the FedEx website, should take only 2-3 days to ship. When I received the “quilt” there were three shipping labels on the bag, and they weren’t for FedEx, USPS priority mail, with an address of KEATHERS FOEEYS @ 3646 S Wolcott Ave, Chicago, IL 90609. I went to the link for their refund policy on the CozzyHome website and it had all these rules about refunds, and this is what their policy states: **All refunds must be done within 7 days. **NO RETURNS are currently allowed because the product was “CUSTOMIZED”. **Only “REPLACEMENTS” offered if product is defective. **Due to HYGIENE, and CUSTIMIZATION, they DO NOT offer exchange or full refund unless the item you received has a “major problem. **Please allow the 20% difference between advertised images and the actual item you received in terms of color due to the lighting during photo shooting or the monitor's display. **To file a claim, please send us an email to support-at-cozy homes-dot.com, and include the following information (this is a must): -Order number -Video/ photo of the defective product AND the label package. -If your claim is related to a printing error, please include photographs of the error. -If your claim is related to print size or placement issue, please include a measuring tape, stick, or ruler in the photographs of affected garments. -Full delivery address -Contact telephone number Our support team will review the photos/videos of the defective items and, if your item is eligible, we will resend the product to you for no additional cost. In case that sending a replacement product is not practical, we will reimburse you the full cost of the eligible product (including shipping costs). We highly recommend contacting us on the eligibility of your order for return or exchange before returning any product. If you choose to return your order without consulting a representative, and it does not meet all of our requirements, a refund will not be issued, and you will be notified via email with any and all options available to you on how to proceed. So…I think this is VERY shady. It took them a while to even send me a tracking number, and when they did, I found that it was being “customized” in CHINA and it had to go through several different companies to get to me. The shipping ALSO costed about $14.00, and took almost 1& 1/2 times longer than the FedEx shipping time that I paid for. This is a SCAM!! Their so-called “quilts” are NOTHING!! Definitely NOT worth $88.00. Then when you get it and you find that it’s NOTHING, you have to CANCEL it, our ask for a refund. To CANCEL an order, you have to cancel within TWO HOURS after making your purchase, and then they CHARGE YOU a “management and transaction” fee that is 20% of your total order. So…my opinion…don’t get sucked into this scam!! The “quilts” ARE NOT REAL “quilts”, they are poor quality, almost as thin as a flat sheet, and definitely NOT WORTH IT!! I am going to be disputing this transaction through my bank, and see what I can do, because this is ridiculous!!

Havent even ordered, but only allow 2 hrs after placing order to cancel or change order.? I would like to know why such a small window frame to cancel or change order???

DO NOT BUY FROM COZZYHOMES. When I ordered I only wanted one quilt. The order did not allow me to review it before Entering it and it confirmed sending 2! I immediately emailed them and ofcourse got no satisfaction. They sent two substandard cheap quilts. No phone number to talk with their so called customer service. I'm sending them back and will have my credit card company deny the amount they charged. BAD PEOPLE. BEWARE