Consumer
Friendly customer service helped me with shipping…
Michael helped me with a shipping charge correction very quickly. He was very pleasant.

Cozy Earth is listed under Decoration & Interior.
Cozy Earth (cozyearth.com) has 2,388 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Consumer
Michael helped me with a shipping charge correction very quickly. He was very pleasant.
Debi P.
I had an issue and they replaced the damage immediately. I love cozy earth!
SARAH M.
Butter soft and gentle wrap around top and bottom - so comforting and relaxing
Michael G.
Easy process. Items are top notch
Patrice C.
I was not happy about the so called "restocking" fee of $11.99 or 3% on RETURNED merchandise. As much as merchandise costs at Cozy Earth, I would think you wouldn't need to hold back part of a customers refund. Also, I have found that your sizing in your clothing and sheets is not consistent, which require more returns. Therefore, I doubt I will be ordering from Cozy Earth again.
Martina
Smooth and easy exchange of my product was great!
Karen
Love the sheets! So soft and fit perfectly.
Response from Cozy EarthOct 23, 2026
Hi Karen, thanks for leaving this review! We're so happy your sheets are soft and fit just right. We appreciate you!
Tracy
I love Cozy Earth products!
Response from Cozy EarthOct 23, 2026
Hi, Tracy! Thanks for leaving this review. We love hearing that you love our products just as much as we love making them. We appreciate you!