Cozy EarthReviews of cozyearth.com

Cozy Earth is a great company, they have beautiful products and their customer service is top drawer. I recommend this company and everything they sell.

I purchased a bamboo duvet cover from Cozy Earth on 1/10/2024, but it's been eleven days since then, and I still haven't received it. I've tried to reach out to customer service twice, hoping to find a solution to this major delay, but both times I was dismissed and told to follow up with USPS on my own. I'm extremely frustrated that my time and money have been wasted on an order that isn't even close to arriving. This kind of treatment is unacceptable, and I expect Cozy Earth to take immediate action to rectify this situation. I paid for a product, and I deserve to know when it will arrive. If this matter isn't resolved satisfactorily, I will be returning the item as soon as it arrives.

Bamboo joggers are exactly as described and wonderful. Fast shipping! Love this sustainability factor from this company and while prices can seem a bit expensive, you get what you pay for. Ordering another pair in a different color and will be ordering several other items.

Ordered joggers and crew sweatshirts for both sexes of family members and they practically drooled over the softness. They tell me they wash beautifully and everyone is VERY happy with their Christmas presents

I ordered a pair of pajamas o/a 12/30/23 for my wife’s bday on 1/4/24. Had them sent to my daughter’s AZ home since we would be there on this date. Nothing so far except two notices from USPS that package was undeliverable. I went back and checked original order and address is correct. Additionally, after reaching out 2x to the “customer service” help line…have not head a thing. Tomorrow I call AmEx and yell fraud…payment accepted but goods not delivered. They’ve left me no choice. I would advise anyone thinking about doing business with this company to stop and read this carefully and don’t. I know I won’t ever again nor will anyone in my family.

@CozyEarth - DON'T ORDER - Ordered an item on 12/3/23. Never arrived. This morning they responded & canceled the entire order. I waited 6+ weeks, had purchased the item on discount & never would have heard if I did not reach out. They refuse to offer the same discount now. #SCAM

Great quality!

After reading about these sheets I was excited to order them. I have 4 sets from 2 brands of bamboo sheets and I love them so much I decided I would never buy anything but bamboo despite the high cost. My others are the softest, coziest sheets ever! Sadly, Cozy Earth does not even come close. I thought I accidentally bought non-bamboo sheets. After one wash, little threads were pulling all over, they were not comfy, and they do not keep me cool like my other bamboo sheets. I have requested a refund within the allowable return period, but it looks like I will have to pay to ship them back- not really a guarantee, is it? I suppose I never considered that I'd have to ship them back after all the great reviews I read, but I'm guessing those people haven't tried better (S&G) bamboo sheets.