Meghan M.
So sad
So sad, loved the look and feel at first, despite the compressed wrinkles. Threw it into my over capacity front loader for 10 min. Came out with weird lines across the fabric and a hole with feathers spewing out. Such a great idea with very bad execution. Disappointed
Response from Cozy EarthNov 22, 2024
Hey Meghan, Thank you so much for leaving the feedback with us today. We are sorry that you have had this experience so far. It is strange to hear that you are having these issues, however, we do have a 10 year warranty on all of our products. We would be more than happy to get a free replacement for you! We also recommend that you make sure you are following all of the care guidelines under our products. Thank you and stay cozy Ethan