COWINReviews of cowinaudio.com

This company is a total scam! While I did actually receive my headphones, the microphone was not working and I immediately tried contacting the company for a refund or exchange. Emails went unanswered, no online chat or phone available to try and get in touch with a real person. I even paid to have these shipped back and included the refund request form with my emails backing up that I did try to reach out to request refund within 30 days and still no response. No refund, not even exchange. NOTHING! I learned the hard way this company is a total scam.

Absolutely do not buy from Cowin. I bought from them without checking reviews on here since I’d heard that their headphone quality is good for a good price. Absolute mistake. I’m not sure if the website was good previously or if the people with good reviews I’d heard had bought theirs from amazon, but the website now is terrible. They don’t give any sort of delivery date when ordering. They give links to two tracking apps, both of which just say that they’ll give you updates when Cowin gives them to the apps. It has been three weeks now and nothing. The headphones never arrived, and they don’t reply to any emails. A waste of £50, especially since I cannot get my money back since I bought them through a debit card. A total scam.

I placed an order with them 9th of September and my order remains unfulfilled and tried to contact them through email and nothing. I don't know how long to wait it out until i request a refund through PayPal. I've just seen a review aswell saying that they are a scam so I'm quite worried now as they are expensive!!

Wanted to replace a set of Cowin headphones with their latest. As last ones were v good. But hell was unleashed by using Cowins “official” website. Great to order, but you try contacting them! No answer on phone or emails. Completely ignored. Units never arrived. Lucky I bought through PayPal. So got money back. Lesson is simple. Don’t buy from Cowin. Service sucks. Bunch of fraudsters or have gone bust but site still active. Black hole for money and no chance of getting your product. Don’t even consider Cowin ever!!!

I’ve had an E7 for a while now and have been able to charge them any more. Problem is there’s no connection between the device and the charger cord. I know this because I’ve used other charge cords and they don’t work either. After reading these reviews I’m thinking any satisfaction is not forthcoming. But what do it have to lose? I’d hope this reaches

Would rate them less than one star if possible. Head phones defective from the start(no volume). Five phone calls-no return calls. Four return forms fiiled out-no return. Five emails sent to them-no returns. Unable to use "live chat" as their site won't allow it. They are so bad even Amazon doesn't sell them anymore. Walmart uses the "out of stock" route. A totally dispicable overseas company. DO NOT BUY OR USE ANYTHING FROM THIS COMPANY.

ordered may 28 2022, and nothing. Order confirmed, money gone, 0 replies back to my emails. Older sibling had bought a pair through amazon before and they still work great! I damaged the ear pads because of my glasses frames, which made sibling very sad and they stopped using them, so I've taken them. I felt bad so I bought them a new pair via the cowin website which I thought had to be legit. And since the pair we have already works great I thought I wouldn't need to check reviews like I usually do. Reading reviews here, I figure something weird is going on with the company itself and I'm annoyed. Thankfully I had a small discount so I didn't spend a crazy amount but it's a lot for a student >:(

Doesn't even deserve 1 star. Headphones arrived DOA. Filled out website submission form, emailed multiple times, called (no answer). I finally gave up and disputed the charge through my credit card company. They've refunded my card, apparently they couldn't get hold of them either.