COWINReviews of cowinaudio.com

I had purchased headphones from this website / company and a week goes by and my package has yet to be "processed" i had to request a refund via PayPal because their "support hotline" isn't working i also tried contacting them through e-mail and they've responded with nothing.

If I could give no stars I would. They listed a USMC glass for the 250th anniversary so I purchased it for my husband. We received a chintzy plastic cup with not even the same design. Absolutely ridiculous. Of course email them and that took multiple emails to get anywhere they offered a partial refund and stated that due to their shipping costs they can’t refund the full amount or it would cost more to send it back. It’s a scam company. Don’t waste your time

I ordered a specific product from their website and received something totally different. I requested an exchange for what was originally ordered and was denied. I was advised they could only provide a 30% refund even though they'd sent the incorrect product (which I didn't want).It's been 7 days and have heard nothing even for a refund that doesn't correct their mistake.

I ordered a smart watch in early May. I emailed the company and they said it would be delivered within a few days. The tracking number shows the package at the post office in New Jersey. I went to the post office to see if they could move it along. They said there was nothing they could do because they didn't recognize the tracking number. I asked for a refund but all I got was an ai response saying that the package would be delivered in a few days. Two months later I still don't have the watch. Going to the bank to see if they can help.

If I could give a -⭐️ rating I would. I purchased Cowin E7 headphones for Christmas. Less than one week of use and the ear piece fell off. I have contacted Cowin 8 times and they have failed to respond. It now mid February and I still have broken headphones and no information for exchange. I’ve contacted through website, emails, social medias and chat. Worst customer service. Do Not Buy

Hi ordered off this site on the 25th November But still not had no updates on shipping also have emailed numerous times but no reply back AVOID

I ordered an SE7 headphones for more than a month ago, that still has not arrived. No emails has been answered from the customer service. I'm sad to say but this looks like scam.

Scam. Did not ship and did not respond to emails. No customer support.