COWINReviews of cowinaudio.com

Cowin used to be a good company. I bought my first pair of headphones from them back in either 2020 or 2021. Excellent quality and it came with a free warranty that you could increase the duration of if you registered with them. I did that immediately just in case. It was 12-18 months if I remember correctly, and that increased my status to a VIP member. They sent me emails for discounts and promotional offers and support was good if I had any questions. Then my earpads started peeling from wear and tear, as most headphones do. They were understanding of this but said that due to Covid their production has slowed down, and just sent me a brand new pair instead. I was shocked by this but accepted it, and the new pair worked great for about another year. They also let me renew my warranty, so when the same problem started happening again (earpads peeling), I contacted them again. This was in December. They did the same and honored their warranty, sent me a brand new pair, however these pair I've had problems with. The problems in question being low battery life, I can barely keep these charged for a few hours before they die when my old ones would last a day and a half, sometimes longer. The second issue is that it doesn't stay connected to bluetooth, I often have to disconnect and reconnect just to make them work. Last, the noise canceling option is spotty, and half the time it doesn't work. I'm now looking for replacements because when I tried to message the company about this I've gotten no response. I'm a VIP member still and have been ignored on all of their email addresses. That leads me to this site, I found here that people were having trouble with receiving their orders period or that they had faulty pairs of headphones. This leads me to believe that the company either started scamming people, or went bankrupt and had scammers take over. One other thing I saw was that on Amazon, a brand named SILENSYS and MOVSSOU are popular, which is also the brands they wanted me to test in their promotional offers (I declined them because I didn't need new headphones at the time). I do not know if these are a branch from Cowin or the same scammers, but be cautious when buying from these people.

I’ve had an E7 for a while now and have been able to charge them any more. Problem is there’s no connection between the device and the charger cord. I know this because I’ve used other charge cords and they don’t work either. After reading these reviews I’m thinking any satisfaction is not forthcoming. But what do it have to lose? I’d hope this reaches

Ordered weeks ago and sent an email. No response and no shipping information. I also tried calling their number and it’s always busy. I will be disputing the charge . The only reason I wanted the headphones was because the blue/green color is unique but I regret buying anything from this company. Avoid this company!! UPDATE: Ironically I received the headphones 2 days after writing this review. I never received a tracking number. However, I have the headphones now.

I am very happy with my headphones they are great and also I love the color . I definitely would recommend you to my friends.

I would have given these headphones five stars. For the price they were awesome sounding when I talked on the phone people could not hear anything in the background the sound was like they were right in the room with me I am up all night kind of person so being able to watch television and not wake up the family was important and the sounded like I was in the movie theater The sound was so clear even my husband was impressed and he's hard to impree. then that fateful day came when I went to turn on my headphones and the little turn on and off button fell inside the headset everything else on the headset is beautifully made the stitching on the cushions from the way the adjusting works but that one little flaw this cheap little piece of plastic not even a millimeter big that after a couple of months of on off Bluetooth it just decided to plunge deep into the headset so this will be my first review I am going to call them now I bought them off of Amazon Amazon's time. Is over on the only do a couple of months since it wasn't bought through Amazon but Amazon has been monitoring what will happen so I am going to call the company and see what they plan on doing I want a new set and they better not ghost me cuz I am the wrong witch to ghost. Will come back with a final review and let you know how their customer service is handling things during a pandemic.