Cover Whale Reviews | Read Customer Reviews of coverwhale.com

Cover WhaleReviews of coverwhale.com

3.375 reviews
Insurance

Cover Whale

About Cover Whale

Cover Whale has quickly become the go-to insurance provider for America’s truckers.As the nation’s leading commercial trucking insurtech, we provide the easiest and most user-friendly insurance experience for drivers and the agents who serve them.Our policyholders get the best-fit, best-price coverage they need due to our industry-leading Driver Safety Program. We employ advanced AI-based dash cameras, telematics and real-time driver coaching to lower the frequency and severity of claims, and offer up to a 30% discount to safe drivers.We’re making America’s roads safe for professional truck drivers and for those who share the road with them.

Cover Whale (coverwhale.com) has 75 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: coverwhale.com
Website: coverwhale.com
Category: Insurance
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 76% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cover Whale reviews

75 approved reviews, newest moderated first

Christen F.
Aug 21, 2025
Agent was kind and resolution was quick
Agent was kind and resolution was quick
Response from Cover WhaleAug 26, 2025
Glad to hear it! We look forward to continuing to support you for all your trucking needs.
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Cristyan Villa A.
Aug 21, 2025
Susan B, great help
The pacient service provided by Susan B until the solution of my issue.
Response from Cover WhaleAug 26, 2025
Susan is fantastic - thank you for recognizing her!
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Baljit S.
Aug 20, 2025
Great one.
“Providing instant quotes is already a strong service on its own. In addition, offering the right solutions with the right decisions adds great value. A few areas still need improvement, particularly in delivering quotes based on the provided target premium and APR, but I’m confident these will be resolved soon. Overall, the experience has been excellent and very satisfying.”
Response from Cover WhaleAug 26, 2025
Thank you for your positive feedback!
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singh
Aug 20, 2025
VERY FAST SERVICE
VERY FAST SERVICE Winnie Lyn Caseja from Cover Whale GREAT SERVICE
Response from Cover WhaleAug 26, 2025
Thank you for highlighting Winne! We appreciate your review.
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KAVI S.
Aug 20, 2025
Brittany mam is the best I have been…
Brittany mam is the best I have been working with, cover whale for more than 2 years. She is always invaluable and very knowledgeable. She is the best
Response from Cover WhaleAug 26, 2025
Brittany is fantastic. Thank you for your review!
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Muin S.
Aug 20, 2025
Very satisfied by your service
I just had an excellent experience with Cove whale website with my last policy I've issued ,Everything was easy and simple . I do appreciate the update for the way you are responding by phone beside the email too specially the call back offer .
Response from Cover WhaleAug 26, 2025
Glad to read you like our new call-back feature. Thanks for your review!
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Jeremy P.
Aug 20, 2025
Tamera is the best
Tamera is the best
Response from Cover WhaleAug 26, 2025
She sure is! Thank you for your review.
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Mary C.
Jul 29, 2025
This is by far one of the worst…
This is by far one of the worst insurance companies I have ever dealt with I recommend no one to get coverage with these people yes they are affordable but if you ever have to file a claim they will not pay it out they are the worst and will barely give you a legitimate reason why your claim was denied i spend to much money to have coverage with these people for them to deny a small claim
Response from Cover WhaleAug 27, 2025
Sorry to read about your experience. Cover Whale isn’t an insurance company and doesn’t handle claims—we administer policies on behalf of various carriers. Only claims covered under the policy can be paid. We've shared your feedback with the claims administrator and appreciate your input.
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