CovcareReviews of cov.care

Masks are defective. We called the 3M fraud hotline and were told that Covcare is on the list of fraudulent companies.

Bad Qualify products. All straps on a box of facemasks fall off; and when I began using the thermometer it doesn't work either. and I've emailed to no avail.... talked with them on the phone. They even made me send them pictures, which I did, and got nothing in the form of a refund. Company sells inferior products with no care for customer service.

Covcare cares! I can not be more happy with the quality of the products received (N95) masks. Their customer service interface was great when I had a question as well. Thank you!

Placed a order for 3M 8210 N95 masks. They were defective because the strap busts as soon as you try to wear the mask. I had to send pictures of the defective masks. They said they would email a mailing label to me even after I told them I did not have a working printer. I asked to speak to a manager but no manager is ever there and they do not return your calls. Two months later I again order the same masks and they sent the same defective lot number that I had told them was defective. They do not listen, take feedback, call you back. Very poor customer service and bad management. I again had to send them pictures and again I asked to speak to a manager which has not happened. I do not mind paying more if the masks are good but do not like it when a company refuses to listen to its customers. This comp[any has problems.

Hello, I want to give a shout out for Covcare associate Karen Wood who was very accommodating and very helpful with all my requests and orders. She is a good asset for your company. Thank you, Manny Bonazzo

No star, never got the product, no tracking, no respond to messages. This person lied to us. He could be fake , scam artist. Such a shame, if he is real worst business ever. One month already he has been holding our money , filing dispute already. facebook twitter linkedin Zachary Brethauer Senior Manager Sales | CovCare Inc.

It took longer than expected to receive the N-95 3M small mask, but CovCare was always very responsive and the order did arrive. Order was correct, legitimate, and exactly what I ordered. I truly think this company is just trying to fulfill high demand PPE orders.

I ordered KN 95 masks early in the pandemic and got them in a reasonably decent amount of time, given the problems with the mail and items coming from China. Second batch I ordered said they had ear loops, and when they arrived, even the box showed loops, but they were the kind that wrap around the back of your head. CovCare wouldn’t give a refund. I suspect they got a bum batch and could not return them. Any rate I am Ordered from another company with no problem.