CovcareReviews of cov.care

I ordered KN 95 masks early in the pandemic and got them in a reasonably decent amount of time, given the problems with the mail and items coming from China. Second batch I ordered said they had ear loops, and when they arrived, even the box showed loops, but they were the kind that wrap around the back of your head. CovCare wouldn’t give a refund. I suspect they got a bum batch and could not return them. Any rate I am Ordered from another company with no problem.

I was desperately searching for N95 masks (I am a healthcare worker that works in a busy ICU and I wanted my own personal stash to supplement what the hospital gives us). I purchased the Markite 9500 N95 mask. First, the product is rough and uncomfortable to wear- it is quite abrasive against the nose and face and that was only after a few minutes. Second, despite what the confirmation email said (7-10d for delivery), it took almost one month to receive my order. There was no follow up email. It was difficult to get answers whenever I would call. Follow up info on product orders was non existent unless I contacted them. I understand there is probably a high demand but the absence of communication was terrible. I had to call twice to get updates and each time, I was told I would either get an updated email in 2-3 days or that it would be shipped (and I’d get a confirmatory email with tracking number) in the same time period, and the actual email would show up a week later. Unhappy with the product. Even unhappier with the communication.

I bought the CE Certified, Disposable 3-Ply Surgical Civil Face Masks. I can feel my breath through the mask. It may be useful for other things, but makes me nervous to wear as something to protect from covid-19. I have bought other masks with similar descriptions and not had the same experience. Maybe I just bought the wrong kind?