Anthony T.
Warranty/ cheap products
Got a pair as a gift 2 years ago , nose piece just fell off and not because of me it just come off. Warranty said theyd cover it but with no receipt they wont .. it was a gift I dont have the receipt.. I accepted that and went to order the part in hopes of fixing these expensive glasses but you can't order it. For an appoligy they will give me 50 % off a new pair.. guess my other ones will just be trash now . Not sure if I wanna even support with another purchase as their quality has definitely gone down hill and the warranty has all changed showing me they dont believe in the quality they are charging for. We have 6 pairs in our house and the newer ones definitely seem very poor quality. Sad to see costa going down hill , hope they can fix this as there are many other brands out there that seem better built and cheaper. Dont just pay for a name esp if they dont support you after the purchase.
Response from Costa SunglassesJan 13, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].




