R S.
No more warranty..Impossible to access…
No more warranty..Impossible to access made this way deliberately Have bought, owned and sent in for repairs for years, they did have some lemon frames esp the Tuna Alley which would consistently break every year and would be easy enough to generate a return online and pay the shipping and get another. That has all changed. very difficult to log into repair portal. Constant PW rejection, endless back and forth and no one to call.. new policy 2 yrs , good luck with that too. the Lifetime is gone and the reputation ,, well i know what ive been thru so, knock offs now have more value and other brands have stepped up their game to take frustrated once lifetime customers away.
Response from Costa SunglassesJun 5, 2023
We are sorry that your experience caused you to have to reach out to us. Please send us an email at [email protected] and we will get back with you shortly. Our agents are working hard to answer any email to this box within 24 hours Monday – Friday 9 am – 5 pm.




