Warren S.
excellent glasses and service
3 times i have contacted costa for service over a 10 year period. all 3 times they were excellent. we love our costa's and have 2 pair each. costa glasses are well worth the money.

As the first manufacturer of color-enhancing all-polarized glass sunglass lenses, Costa combines superior lens technology with unparalleled fit and durability. Costa has made the highest quality, best-performing sunglasses and prescription sunglasses (Rx) for outdoor enthusiasts since 1983, and now its product portfolio includes optical frames. Costa’s growing cult-brand status ties directly to its purpose to provide high-quality products with a focus on sustainability and conservation as the company works hard to protect the waters it calls home. From the use of sustainable and water-friendly materials to its Kick Plastic initiative, IndiFly Foundation, and meaningful partnerships with mission-aligned organizations, Costa encourages people to help protect the Earth’s natural resources in any way they can. Find out more on Costa’s website and join the conversation on Facebook, Instagram, or Twitter at @CostaSunglasses.
Costa Sunglasses (costadelmar.com) has 1,500 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Warren S.
3 times i have contacted costa for service over a 10 year period. all 3 times they were excellent. we love our costa's and have 2 pair each. costa glasses are well worth the money.
Tom M.
The Wilson Unstructured Cap sucks...Unless your an infant, the hat doesn't fit. How does Costa FU to this level? Really don't get it!
Response from Costa SunglassesAug 3, 2023
We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please send us your name, email address, order number(s), and any additional details to [email protected]. Again, we apologize for the inconvenience and look forward to hearing from you soon.
Tina
As always, quality of clothing is exceptional. Offering green shipping is definitely a plus! Always delivered promptly. We use to shop with Salt Life too, but quality of clothing has become poor and shipping rates are ridiculous, and takes just as long to deliver! Thanks for looking out for the consumer!
Kenneth Foot B.
So far horrible customer service. I ordered lenses for my corbina 2 weeks ago. They have taken my money and still haven't received a confirmation if they were shipped. I tried the live chat to get an update. I had one representative not talk, one hung up on me and another stated he refunded my payment. (Which he did not) Then I called Costa and got to talk to a ln actual voice. He told me my order was "stuck" and he could refund my money or ship my lenses out over night. I said that will work. Here's the problem, he told me that I would get another email with confirmation and tracking number. Been lied to again. Totally unprofessional. I need and want my lenses.
Response from Costa SunglassesJul 26, 2023
We are sorry that your experience caused you to have to reach out to us. Please send us an email at [email protected] and we will get back with you shortly. Our agents are working hard to answer any email to this box within 24 hours Monday – Friday 9 am – 5 pm.
Francisco G.
I bought the reefton model and the rubber on the sunglasses legs broke after some time, they send me a new pair of sunglasses under warranty and here I'm again with the same problem! I'm wondering how bad is the quality of this products?
Response from Costa SunglassesJul 25, 2023
Thank you for being a valued customer. Please visit us at https://customersupport.luxottica.com/wcsstore/costadelmar.html to submit a warranty service request. If you need assistance, please send us an email at [email protected].
David
So easy for shopping great sunglasses!
Logan M.
Great Experience. I was a return customer. I had an unfortunate event and lost my shades and costa was nice enough to provide me with a discounted replacement pair of shades. This speaks volumes to me, I will always refer Costa to anyone in the Market for shades.
Lee M.
Sent my glasses in for repair they had a defect in the lens so it was covered under warranty they got my glasses on the 14th of June and are only supposed to have them 30 days and then send them back I called multiple times around the 30-day mark because I didn't see anything new in the system turns out they lost my glasses and kept telling me that they'd be on their way soon they had a lot of sentimental value to me i finally called again yesterday and they gave me a coupon for a new pair of glasses and a coupon for free shipping I'm pretty unsatisfied with the customer service leading me on for a whole month making me think my glasses are being repaired and then just being like yeah we don't know what happened to them I appreciate the new glasses but they're not the ones my grandma bought
Response from Costa SunglassesJul 25, 2023
We are sorry that your experience caused you to have to reach out to us. Please send us an email at [email protected] and we will get back with you shortly. Our agents are working hard to answer any email to this box within 24 hours Monday – Friday 9 am – 5 pm.