CosmeticrxReviews of cosmeticrx.com

Melissa had great customer service. She helped me along the way with everything was very understanding and patient.

I have been using CosmeticRX for many months now to receive my GLP1 and have had nothing but positive experiences with them. From my 18lb weight loss to their very responsive and friendly team, I can highly recommend this company!

I have been getting my prescription through them for over a year. I have had no issues with delivery. And their communication is fast and thorough.

I started with this company in April and lost over 52! . Melissa, the rep has been very helpful and effective asking questions and concerns.

Originally using cosmeticrx there were some issues. They rectified it, but I switched to another company for my Tirezpatide due to pricing. They reached out regarding a promo so I switched back to give them another shot. The refill process was relatively easy even if I didn't really get full confirmation my order was revived until I proactively reached out again. My biggest red flag is the shipments and how they're shipped. I provided this feedback to the company, but want to warn others because I noticed how sloppy the packaging has been with my last few shipments, making me concerned for the integrity of the medication. The latest shipment was biggest cause for concern and I have stopped my subscription and am seriously considering throwing this $149 shipment away. "I know that I live in a hot state so I understand melting will happen but the water penetrated all the seals. Including the pill bottle the medication is in, it made me very concerned for the safety of this product. Although I am getting a good deal with Cosmeticrx I will no longer be renewing my prescription due to this safety concerns. I can send pictures for reference if you need them, but the company should seriously reconsider how they seal & ship this product for their consumers protection."

They take care of you when you are new so you will give them a positive review and then after that they do not have any customer support and you will wait weeks for your medications. But, they will be sure to get their money immediately. You are basically stuck waiting because you have paid for it and they will not reimburse you, so you are at their mercy, and they know that. I feel like I’ve been robbed of 300.00 because I paid 2 weeks ago and I have no product to show for it.

Terrible customer service- no one to talk to, everything is email. I asked to stop a shipment the day before it shipped and they said it was too late to stop it. It’s total BS - now I’ll get the product and will need to return it. Never again!

From November 2025 thru May 2026 I received very good Tirzepatide, although several vials arrived warm due to poor/undersized packing for 2day shipments. June 3, 2026 without any warning I received a vial from Greenwich Labs with HALF the usual contents. Tom (a FLA phone/text rep) told me it was more powerful so they cut supply in half. The new Tirz was so weak, I complained until Tom promised a free replacement vial from another lab. 3 MONTHS LATER, only thing I received was repeated empty promises. THEN, I found something even worse and which violates federal law. CosmeticRx changed my medical records. They altered ALL my 11/2025 thru 05/2026 orders. They showed 100% wrong/false prescription data. MartianWater.Store now has a review posted to warn consumers with even more details about this fraudulent business and points people to 4 honest providers out of 69 online clinics it has reviewed.