CosmeticrxReviews of cosmeticrx.com

Melissa was amazing and so informative. She made the experience wonderful and I’ll be a returning experience.

Ordering was easy I already have my tracking number. Definitely recommend.

Melissa walked my through the entire process very friendly.

I signed up on 8-5 using a groupon offer. They asked for my card info. which I provided. It indicated everything went thru! Today 8-6 I didn't hear a pep so I logged in on cosmeticez and they were asking me to pay again! Sent them a message at 6pm Mt. asking why I was being asked to pay again? Not off to a good start! Will update after I hear from them Sandy

Ordered the wrong product strength and informed chat immediately upon reviewing the purchase confirmation. Told them to stop the shipment and I would reorder the correct strength. I assumed they had stopped the order A few days later I received the order & notified chat that I wanted to return and get a refund. The only problem was no reply from the chat. Tried again a week later to return. I was getting annoyed then I got my credit card statement and there was a complete REFUND. THAT WAS AWESOME & I AM DELIGHTED. It would have been nice to have been informed a credit was issued so I would not have continued to chat and request a refund. lol The 4 is due to no response to inform me I was refunded. They are a great company & definintely deserve a 5 but i cannot ignore the lack of chat response even tho they had taken care of my request. Prices are great and the product is cheaper than anywhere else I have found. Vicki Cooper

I had a very easy time registering and they get back to you very quick when you send them a message. I have no complaints they are very nice

I got my trial via Groupon and that experience went great. I have been on the medication since October 2025 and i have lost well over 50lbs. It's not a program if you need support or guidance. I'm giving it a 4 because the customer service sucks. There have been times where I had to hunt down my delivery. But for me the product works and it's the least expensive option for me out of pocket.

Melissa coached me through the ordering process with ease and confidence. I am grateful she introduced me to this opportunity and looking forward to getting started with these products!