Corebridge FinancialReviews of corebridgefinancial.com

Worst customer service. Both my plan administrator and myself have submitted forms to email provided. I keep receiving emails stating they are waiting for it. I send it again. I then receive another email that they haven’t received other info which previously they stated they have it. I asked a question and am told they are not allowed to answer. It’s my account. I have dealt with other financial institutions and have had pleasant experiences. Corebridge customer and retirement services are horrible to deal with.

Horrible service! They don’t give any updates and you stay on hold, then answer the same questions, phone get disconnected, they never call back, and supervisors isn’t any better.

Terrible company. Renewed my policy without my knowledge. Never ever go for this company. This company should be shut down.

I would give zero stars if it would allow. I dealt with Michael Maley. I couldn't have dealt with a worse representative. It was the old bait and switch. Quote you one price, make up an excuse that was so far off base to raise the quote ridiculously more. When I questioned Mr. Maley, he hung up on me. All I can say is never do business with Maley or Corebridge. They couldn't care one bit about you.

Called to get a quote and it was an interrogation instead of asking the necessary questions for a quote

Absolutely dreadful! American General Life Insurance uses this company to service its policies because customer service is done very cheaply in the Philippines. These people only answer phones. They cannot answer questions. They will go through a massive series of alleged 'security' questions, but the result is that they cannot provide any useful information that you could not have obtained yourself via the website. They are like placeholders to pretend there is servicing. Like all US companies, it just outsourced to the cheapest provider.

As you can clearly see by all the negative reviews, this company is terrible. I had a 20 year term life insurance policy that was up for renewal. I never gave consent for renewal as the policy premium was going to increase 5X. They auto debited my bank account anyways and I woke to an overdrawn account while I was trying to enjoy a family vacation. I was able to get the policy canceled but it took nearly 2 weeks to receive a refund of funds they essentially stole from me. Stay away.

If I could do negative I would ,. At first they got me and made everything sound good with my withdrawal and the process as it’s become closer to receiving my request max wait day(s) I get told the process as it’s could stop and it would cause and additional 7-10 “business day” .. they don’t even include Saturday as a business day even though mail runs on Saturday . I also asked for it to be where I can sign because I don’t trust the mail service I was told no