Corebridge FinancialReviews of corebridgefinancial.com

Customer service is a joke. Moving on to someone who will represent me

I submitted a beneficiary request (by USPS priority mail) on October 6, 2025. It is November 13, 2025 today and I am still waiting on a check. When I call the 1 (800) number to inquire about the status of my request. I'm put on hold for long periods of time and never get straight answers to my questions. There is no one above a supervisor level to speak with and the supervisor does not follow up as they said.

Absolutely the worst company of any kind I've dealt with. Their web site is terrible, and if you call them up you are placed on hold for an eternity. If you get through to someone, they can't help directly, they have to contact another department. Then, it's back on hold. I have yet to get through to anybody. After 4 months, someone in upper management from Los Angeles called me to see what I needed and then sent me the necessary paperwork. Submitted paperwork and waiting to see if everything goes through. Added a star.

Zero stars! This sorry excuse of a financial institution has the absolute worst customer service on the planet. If you have money with Corebridge get it the hell out of there if you can!

my step father died in Nov, and my mother was the beneficiary and i am her POA. It has been an absolute nightmare working with these people to try and achieve what should be a simple process.I have contacted these people 5 times with no success.I would not invest a dime there customer service is TERRIBLE!!!

I am the beneficiary on deceased parent's annuity. I have been trying to change my address for the past 5 months. Mother died 7 years ago and have received 1 check. I have 9 phone calls to india documented.

I am an insurance agent. I will never introduce my customers to Corebridge Financial anymore. The nurse who went to the customer's house wrote the customer's name wrong on the report. I called in to have status, the customer service picked up the phone, kept asking me to purchase the fall plan, saying everybody can fall. I am kept saying I just want my customer's status. She still tried to introduce me to the program. I called in another line for life insurance, it's an annuity line, and transferred me to the life insurance line, but nobody picked up the phone, and I got hung up. Horrible system. If you don't know how to do insurance, don't do it.

I have an account that I have been trying to cash out for months now. I do everything they say and cannot get my funds. My 4th call to them , a manager supposedly, had me email A notarized copy to cash out my account. 2 weeks later I still don’t have my money. She said it would take 3 days. I would give them a minus 10 if I could!!