C. L.
UPDATE. I have talked to MANY customer service…
I have talked to MANY customer service people. (Started January 21, 2026). All have been nice and many helpful. BUT..... I still do not have my payment. Each call they try to tell me a form is not readable. I have resent and verified with the agent on the phone that they have a readable form. I have talked to 2 "managers" and both say they have all they need. I am worried after looking here at so many poor reviews, that today's manager is just another person putting me off. He said 'because it's a holiday weekend' it will be delayed. I begged they complete it today, but he said I would have money by the 19th. As I have been given the same 'give us 5 days' from the last 2 people I talked to, I will be shocked if next week I actually do get my payment. Fingers crossed . Will upgrade/downgrade review if I do/do not actually get paid. I am EXTREMELY happy to say that I did receive my money. I was told by RIO, the last manager I spoke with, that I would get it on Thursday. Well, it cam TUESDAY. Took a lot of calls , but I am thrilled I was successful.
Response from Corebridge FinancialFeb 20, 2026
Hi C. L'Italien, we appreciate you taking the time to provide this feedback. Please reach back out to us if you have additional questions.


